Posted 4 months ago
RV Rental Operations Supervisor (guest service supervisor) NOC 62022 – Accommodation, travel, tourism and related services supervisors.
@ Fraserway RV
Whitehorse, Yukon
Overview
Fraserway RV is hiring an RV Rental Operations Supervisor in Whitehorse, Yukon, to lead a rentals team of 5 to 10 employees. The role coordinates scheduling, fleet readiness, customer service and staff development, working with the Rentals Manager. The posting states a permanent full-time, on-site position at $22.00 to $26.00 per hour, with weekend, evening, night and overtime work as required.
Pay:
$22–$26 an hour
Responsibilities:
- Supervise, schedule and review the work of 5 to 10 employees
- Ensure rental RVs are cleaned, inspected and ready for departures
- Monitor fleet readiness, turnaround times and service quality
- Hire, train and coach employees
Requirements summary:
- Two to three years in RV rentals, hospitality or tourism
- Previous supervisory or team-lead experience
- Strong leadership, communication and organizational skills
- Valid driver's licence and knowledge of workplace health and safety
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-07-23
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 |
| Schedule | day, evening, overtime, weekends, overnight |
| Seasonal | Yes |
| Travel | air: none |
| Work setting | Outdoors, Office |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer moderate |
| Languages | English |
| Licences & certifications | Driver's licence |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
| Education | High school (required) |
| Perks mentioned | Generous parental leave, Retirement plan, Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fraserway RV
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Place For Everything RV
Full company description
Fraserway RV is Canada’s only national RV dealer with 13 locations from Vancouver to Halifax. Our full service dealership, including sales, parts, service and rentals, allows us to serve our customers wherever they are on their journey. Our family owned company has been actively involved in its respective communities since 1969. We have grown because of our employees and their commitment to our values and to our customers. With dealerships from coast to coast, we have the ability to offer long lasting careers through transfers and promotions, and we always consider current employees when opportunities arise. We offer training and development resources so that you can grow your career with us and we are committed to being a company that our customers love to work with and where nearly 750 employees love to work. Check out our careers page at www.fraserway.com/about-fraserway-rv/careers
- LinkedIn followers
- 3,077
- People associated on LinkedIn
- 338
- Reported office locations
- 30440 South Fraser Way, Abbotsford, BC V2T 6L4, CA
- 536 Kingsview Way SE, Airdrie, Alberta T4A 0B3, CA
- 726 Rocky Lake Dr, Bedford, Nova Scotia B4A 2T7, CA
- 5362 Simcoe County Rd 27, Cookstown, ON L0L 1L0, CA
- 21910 Stony Plain Rd NW, Edmonton, Alberta T5S 2C3, CA
- 1300 Chief Louis Way, Kamloops, British Columbia V2H 1J8, CA
- 3732 Highway 97 N, Kelowna, British Columbia V1X 5C2, CA
- 27211 Highway 12, Lacombe, Alberta T4L 0E3, CA
- 7714 Sparrow Dr, Leduc, Alberta T9E 8A5, CA
- 7818 Highway 97 S, Prince George, British Columbia V2L, CA
- 9039 Quartz Rd, Whitehorse, Yukon Territory Y1A 4Z5, CA
- #5 Gasoline Alley, Red Deer, Alberta T4E 1B3, CA
- 747 Cliveden Pl, Delta, British Columbia V3M 6C7, CA
- Business categories
- Recreational Vehicles
- Rental
- Financial Services
- Other recorded names
- Fraserway RV
- Specialties
- Everything RV
- RV Parts
- RV Service and Repair
- RV Body and Paint Shop
- RV Sales
- and RV Rentals
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fraserway RV is Canada’s only national RV dealer with 13 locations from Vancouver to Halifax. Our full service dealership, including sales, parts, service and rentals, allows us to serve our customers wherever they are on their journey. Our family owned company has been actively involved in its respective communities since 1969. We have grown because of our employees and their commitment to our values and to our…
| Field | Value |
|---|---|
| Industry | Leisure, Travel & Tourism |
| Company size | 501-1,000 employees |
| Headquarters | Abbotsford, BC |
| Organization type | Privately Held |
| Year founded | 1969 |
| Specialties | Everything RVRV PartsRV Service and RepairRV Body and Paint ShopRV Salesand RV Rentals |
| Open jobs on Jobsy | 37 |
| View page |
RV Rental Operations Supervisor (Hospitality Supervisor)
Location: Whitehorse, Yukon
Work location: On-site
Job type: Permanent, full-time
Hours: 32–40 hours per week
Compensation: $22.00–$26.00 per hour, based on experience and qualifications
Schedule: Days, mornings, evenings, nights, weekends, flexible hours, and overtime as required
Start date: As soon as possible
Join Fraserway RV!
Do you enjoy leading teams, delivering exceptional customer experiences, and keeping operations running smoothly? Fraserway RV is looking for an RV Rental Operations Supervisor to lead our Rentals team in Whitehorse, Yukon.
Working closely with the Rentals Manager, you will supervise and coordinate the daily activities of 5–10 employees, including rental service clerks, reservation agents, and other travel and accommodation workers. You will help ensure rental RVs are prepared according to reservation schedules while maintaining high customer-service, quality, and safety standards.
What You’ll Do
- Supervise, coordinate, schedule, assign, and review the work of 5–10 employees.
- Establish work schedules and procedures and coordinate activities with other departments.
- Ensure rental RVs are cleaned, inspected, serviced, and ready for scheduled customer departures.
- Perform the same duties as the employees supervised when operationally required.
- Monitor fleet readiness, turnaround times, productivity, and service quality.
- Resolve work-related and customer-service issues and recommend measures to improve productivity, quality, and customer satisfaction.
- Assist customers and guests with special needs.
- Hire and train employees in job duties, safety procedures, and company policies.
- Coach employees and support onboarding, development, and performance management.
- Prepare and submit operational, progress, and other required reports.
- Maintain the operation of computer systems, equipment, and machinery, and coordinate repairs to support business continuity and customer-service delivery.
- Requisition materials and supplies required for rental operations.
- Promote a positive, respectful, and safety-focused workplace.
- Ensure compliance with company policies, operating procedures, and health and safety requirements.
What You’ll Bring
- Secondary school graduation certificate or equivalent experience.
- Two to three years of experience in RV rentals, hospitality, tourism, accommodations, or a related service industry.
- Previous supervisory or team-lead experience.
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to organize a large workload and meet tight deadlines in a fast-paced environment.
- Strong attention to detail and proficiency with Microsoft Outlook.
- Fluency in German is an asset.
- Valid driver’s licence and satisfactory driving record.
- Knowledge of workplace health and safety practices.
Working Conditions
- On-site work with no remote-work option.
- Indoor and outdoor work in varying weather conditions.
- Extended periods of standing.
- Work in a fast-paced environment under pressure and within tight deadlines.
- Ability to lift up to 50 lbs.
- Weekend, evening, night, and seasonal overtime work may be required.
Screening Requirements
The successful candidate will be required to complete:
- A criminal record check
- A driving-record check or driver’s abstract
- A driver’s-licence validity check
Benefits
Eligible employees receive a comprehensive benefits package that may include:
- Dental, extended health, vision, disability, and paramedical coverage
- Group insurance benefits
- Registered Retirement Savings Plan
- Maternity and parental benefits
- Employer-paid learning and training
- Free on-site parking
Fraserway RV is part of Canada’s largest vertically integrated RV company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help customers feel at home wherever they are on their RV adventures. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and our team does everything possible to help make our customers’ vacation dreams a reality.
If this sounds like the right opportunity for you, please submit your résumé and cover letter for consideration.
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