Posted 29 days ago
Sales and Customer Experience Specialist
@ The New Network
Calgary, Alberta
Overview
The New Network is hiring a B2C Sales and Customer Experience Specialist for a fast-growing Property Tech company in Calgary, on site, full time. The role guides new clients through onboarding milestones, recommends relevant platform services, and carries direct revenue accountability.
Responsibilities:
- Onboard new B2C clients and build trust early in the journey
- Assess client requirements, timelines and preferences
- Recommend relevant platform services at key stages
- Drive revenue metrics and account value
- Log interactions and client profiles in core systems
Requirements summary:
- 3+ years in B2C sales and relationship management
- Proven revenue, activation and retention track record
- Ability to guide clients through complex decisions
- Strong digital literacy with CRM platforms
- Real estate or home services background is an asset
- Bilingualism in any language is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The New Network
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Sales and Customer Experience Specialist (On-site)
We are currently partnered with a rapidly growing Property Tech company in Calgary, seeking a B2C Sales and Customer Experience Specialist to act as an advocate and dedicated partner to new clients. In this role, you will guide clients through key milestones, anticipate their ongoing needs, and introduce relevant platform services. You will balance empathetic relationship management with revenue accountability, ensuring clients receive clear value while driving business growth.
What You’ll Do
Client Onboarding and Relationship Building
- Establish credibility early in the client journey to serve as a trusted guide.
- Conduct structured discussions to understand client requirements, timelines, and preferences.
- Maintain complete client profiles within internal platforms to support ongoing service delivery.
Proactive Guidance and Account Growth
- Use client context and judgment to recommend relevant services at the appropriate stages.
- Drive revenue metrics and account value by aligning solutions with explicit client needs.
- Guide clients through complex decisions to keep key milestones on schedule.
Platform and Operational Documentation
- Log interactions, decisions, and client preferences accurately in core systems.
- Partner with cross-functional teams to ensure smooth handoffs and downstream execution.
What You'll Bring
- 3+ years in B2C sales and relationship management with direct revenue accountability.
- Proven track record of driving revenue performance, customer activation, and retention through relationship-building.
- Ability to guide clients through complex decisions with clarity and structure.
- Strong digital literacy with experience documenting workflows in CRM or customer platforms.
- Background in real estate support and general home services is an asset.
- Bilingualism (any language) is an asset.
This is an opportunity that offers plenty of room for growth, joining a rapidly scaling team and directly shaping the customer experience for new clients, and serving as a trusted advisor while driving measurable revenue growth in an expanding business.
Journal
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