Posted yesterday
SALES ASSOCIATE
@ Northern Reflections Ltd
Victoria, British Columbia
Overview
Northern Reflections Ltd is hiring a Sales Associate reporting to the Store Manager to deliver a strong customer shopping experience across its Northern Reflections, Ricki's and Cleo brands. The work covers customer service, meeting daily sales goals, point-of-sale transactions and visual merchandising. The posting asks for flexible availability including days, evenings, weekends and holidays, and lifting boxes up to 30 pounds.
Responsibilities:
- Deliver outstanding customer service and build customer relationships
- Meet or exceed daily sales goals and KPIs
- Perform point of sale transactions and promote the loyalty program
- Maintain visual merchandising, store layout and housekeeping standards
Requirements summary:
- Passion for fashion, retail and customer experiences
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Ability to stand for long periods, climb a ladder and lift up to 30 pounds
- Flexible availability including days, evenings, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Northern Reflections Ltd
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Crafting thoughtful wardrobe essentials since 1985. Modern Style. Classic Quality. Proudly Canadian.
Full company description
Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store Associates, and the overall brand experience, turn customers into long time friends. The Northern Reflections team is passionate about creating one-of-a-kind items and beautiful collections that reflect current fashion trends. We are devoted to developing superb quality fabrics, finishes and details in every style we produce. When entering a Northern Reflections store, that season’s latest fashions and colour pallets are instantly visible, and our Store Associates are there to help our customers put together great fitting, figure flattering, versatile looks that will enhance every wardrobe. As our business has grown and our fashions have evolved, Northern Reflections’ vision has remained constant: we are "Devoted to our customers, passionate about our brand, and inspired by our people."
- LinkedIn followers
- 6,425
- People associated on LinkedIn
- 398
- Reported office locations
- 21 Four Seasons Place, 2nd Floor, Toronto, Ontario M9B 6J8, CA
- Business categories
- E-Commerce
- Online Forums
- Fashion
- Retail
- Other recorded names
- Northern Reflections Ltd
- Northern Reflections
- Profile identifies a recruitment agency
- No
- Reported total investment
- 37,866,651
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1985 |
| Open jobs on Jobsy | 17 |
| View page |
Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo
At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.
As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.
Reporting to the Store Manager, as a Sales Associate, you will be responsible for delivering an exceptional customer shopping experience and building meaningful customer relationships.
Key Responsibilities:
- Provide outstanding customer service by following our customer service program
- Meet or exceed daily personal sales goals and key performance indicators (KPIs).
- Promote the brand through strong product knowledge and by representing company values.
- Build customer loyalty by introducing and encouraging enrollment in our loyalty program.
- Perform point of sale transactions quickly and accurately.
- Maintain visual merchandising standards, including store layouts, housekeeping, and visual displays.
- Ensure the store environment is clean, safe, and appealing.
- Support coworkers through collaboration, knowledge sharing, and teamwork.
- Follow all company directives, initiatives, and loss prevention procedures.
- Communicate openly, respectfully, and courteously with store team and customers.
- Contribute to a positive, inclusive, and values-driven work environment.
- Perform other duties as assigned to support overall store success.
Experience & Qualifications:
- Previous retail or customer service experience is an asset, but not required
- Passion for fashion, retail, and creating great customer experiences
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Strong organizational and time management skills
- Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
- Flexible availability including days, evenings, weekends, and holidays
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