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Sales Associate

@ Staples Canada

Niagara Falls, Ontario

Full-time
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Overview

Staples Canada is hiring a full-time Sales Associate to sell furniture, technology and supplies and deliver strong customer service in store. The role includes POS transactions, meeting sales and margin goals with store leaders, and keeping the store merchandised and clean. The posting prefers 3 months to 1 year of prior retail experience.

Responsibilities:

  • Engage customers and sell tailored products and services
  • Handle POS and shipping transactions
  • De-escalate complex customer situations or refer to management
  • Maintain a clean, safe, well-merchandised store

Requirements summary:

  • 3 months to 1 year of prior retail experience (preferred)
  • Strong customer service and communication skills
  • Ability to work collaboratively in a team

Tools & skills

Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-11-13
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Perks mentionedFlexible hours, Retirement plan, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Staples Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

LinkedIn followers
77,889
People associated on LinkedIn
4,333
Reported office locations
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Other recorded names
  • Staples Canada
  • Staples
Specialties
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Profile identifies a recruitment agency
No

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersRichmond Hill, Ontario
Organization typePrivately Held
SpecialtiesInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Open jobs on Jobsy669
LinkedInView page
Job description

Some of what you will do

  • Deliver exceptional customer service and enhance customer engagement and satisfaction.
  • Drive sales in the furniture, technology and supplies areas of the store.
  • Set and achieve sales and margin goals with store leaders.
  • Ensure operational excellence and uphold store brand standards.
  • Support all merchandising and signage standards including planograms and stocking.
  • Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

  • Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
  • Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
  • Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
  • Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

  • 3 months to 1 year of prior retail experience (preferred).
  • Strong customer service and communication skills.
  • Ability to work collaboratively in a team environment.

Some of what you will get

  • Associate Discount
  • Flexible Benefit Plans
  • Group RRSP Program
  • Learning and Development Programs
  • Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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