Sales Associate

Company Description CBM – Metal For Innovation, operated by Canadian Business Machines Limited (CBM Ltd.), is a leading provider of custom metal products and contract manufacturing services. The company designs and manufactures high-quality, cost-effective solutions for a wide range of industries, including custom parts, electronic enclosures, cash security products, digital signage kiosks, furniture components, and automation assemblies. For nearly 100 years, CBM Ltd. has partnered with OEM companies to deliver turn-key manufacturing solutions that support complex production needs. Team members join a stable, long-standing organization focused on innovation, reliability, and collaborative customer partnerships.

Role Description The Sales Specialist is a full-time, on-site role based in Milton, ON. This role is responsible for managing the full sales cycle, including prospecting new OEM and industrial clients, qualifying leads, and presenting CBM’s custom metal and manufacturing solutions. Day-to-day tasks include preparing and delivering product demonstrations, responding to customer inquiries, and creating quotations in collaboration with engineering and production teams. The Sales Specialist will maintain and grow existing accounts, support order follow-up, and ensure a high level of customer satisfaction through proactive communication. This position also involves participating in sales training initiatives, tracking sales activities in CRM tools, and providing feedback to improve sales processes and marketing efforts.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to build relationships, understand requirements, and provide responsive support.
• Candidates should possess solid Sales skills, including lead generation, negotiation, and closing, with experience working toward sales targets.
• Candidates should possess Training and Sales Management skills to support team learning, share product knowledge, and help drive sales performance.
• Experience in B2B or industrial/manufacturing sales is highly beneficial, especially with OEM clients and technical products.
• Ability to interpret technical drawings or specifications, and collaborate effectively with engineering and production teams.
• Strong organizational skills, attention to detail, and proficiency with CRM software and standard office applications.
• Post-secondary education in Business, Marketing, Engineering, or a related field, or equivalent combination of education and experience.