Posted 4 days ago
Sales Professional - Inside Sales
@ Burnaby Funeral Directors Limited
Burnaby, British Columbia
SIGNALS
Overview
Burnaby Funeral Directors Limited is hiring a full-time inside sales professional to serve client families by arranging at-need cemetery services and selling pre-need arrangements. The role involves daily prospecting, family presentations, evening and weekend work, and frequent driving. The posting states an hourly rate of $18.25 as part of a compensation structure that varies with performance.
Pay:
$18.25 an hour
Responsibilities:
- Prospecting a minimum of one to two hours daily
- Obtaining referrals from served families
- Presenting pre-need arrangements to families
- Serving client families for at-need cemetery arrangements
- Coordinating with funeral directors and cemetery staff
Requirements summary:
- One to two years of college or equivalent education and experience
- One to two years of customer service or sales preferred
- Valid driver's licence with acceptable driving record
- Ability to pass internal presentation certification within thirty days
- Ability to work evenings and weekends monthly
Tools & skills
Benefits mentioned
Health insuranceDentalRetirement planPaid time off
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, overtime, weekends |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Relocation assistance, Performance bonus, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Burnaby Funeral Directors Limited
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.JOB RESPONSIBILITIES
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referral
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education
- 1-2 years of college or an equivalent of education and experience
Experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Valid driver’s license with an acceptable driving record
Knowledge, Skills and Abilities
- Must be able to pass the Company’s internal presentation certification within thirty days of hire
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required by state/province
- Flexible hours but, at times must have the ability to work up to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
Compensation
- Hourly rate of $18.25 is a piece of the compensation structure
- Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
- Benefits include - Medical, Dental, AD&D Insurance and more
- RRSP Matching and Deferred Profit Sharing company programs
- 3 weeks of vacation
- Consideration for moving expenses and/or a relocation allowance
#SCI
Postal Code: V5J 1A4Category (Portal Searching): SalesJob Location: CA-BC - BurnabyJournal
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