Posted 4 days ago
Sales Professional - Inside Sales
@ Service Corporation International (Canada) ULC
Burnaby, British Columbia
SIGNALS
Overview
Service Corporation International (Canada) ULC is hiring a full-time Pre-Planning Advisor to sell pre-need cemetery and funeral arrangements and services, working from home or in the field with client families. The role centres on daily prospecting, generating referrals and building long-term family relationships. The posting states an hourly rate of $18.25 plus commission-based incentive pay, with the total first-year target of $50,000 to $100,000, and benefits including medical, dental and RRSP matching.
Pay:
$18.25 an hour
Responsibilities:
- Prospecter au moins 4 heures par jour, en personne ou lors d'événements
- Présenter le Personal Planning Guide Dignity Memorial aux familles
- Obtenir des références auprès des familles servies
- Établir des relations avec la communauté et les organismes civiques
- Assurer le suivi des familles après les services
Requirements summary:
- 1 à 2 ans d'études collégiales ou expérience équivalente
- Expérience en vente ou 1 à 2 ans dans l'industrie
- Permis de conduire valide avec un dossier de conduite acceptable
- Expérience avec un système CRM un atout
Tools & skills
Benefits mentioned
Health insuranceDentalRetirement planPaid time off
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: moderate |
| Work setting | Home, Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Service Corporation International (Canada) ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 68 |
Job description
Our associates celebrate lives. We celebrate our associates.
Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.Job Responsibilities
Lead Generation
- Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
- Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
- Obtains referrals from families served by the location by following up through visits with families after the service
- Networks and builds community and civic relationships
- Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families
- Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Supports families in time of grief with acts of kindness
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Acts as one team, setting arrangement continuation visits within two to three days after the service
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- 1-2 years of college or equivalent experience
License
- Valid driver’s license with an acceptable driving record
Experience
- Sales experience or one to two years industry experience or equivalent education
- Previous experience with Customer Relationship Management (CRM) systems is a plus
Knowledge, Skills and Abilities
- Basic computer and technology skills within a sales environment
- Ability to work well in a team, as well as independently
- Ability to work beyond “standard” hours as the need arises
- Good driving record
- Good work ethic
- High-level of integrity
- Creative, outgoing and energetic
- Comfortable presenting in front of others
- Desire to help others
- Bilingual, knowledge of another language is a plus
Compensation
- The estimated total target for this position in the first year typically ranges from $50,000 to $100,000 annually, consisting of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn 100,000 to 150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
- The position includes an hourly rate of $18.25/hr as part of the total compensation structure.
- Benefits include - Medical, Dental, AD&D Insurance and more
- RRSP Matching and Deferred Profit Sharing company programs
- Vacation is paid out each paycheck
#SC
Postal Code: V5G 3M1Category (Portal Searching): SalesJob Location: CA-BC - BurnabyJournal
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