Posted 8 days ago
Salesforce Administrator
@ RideCo
Waterloo, Ontario
Overview
RideCo is hiring a Salesforce Administrator for its Technical Services team in Waterloo Region, Ontario. The role configures and maintains multiple Salesforce orgs, builds flows and experience cloud sites, and trains internal and client users. The posting states a full-time schedule, a salary of $72K to $88K, a minimum of 3 days in-office, and occasional travel to client sites in Canada and the US.
Responsibilities:
- Configurer et maintenir plusieurs orgs Salesforce
- Concevoir et mettre en œuvre des flows Salesforce
- Développer et maintenir des sites Experience Cloud
- Former les utilisateurs internes et les clients
- Rédiger la documentation technique
Requirements summary:
- 2 ans d'expérience en configuration ou administration Salesforce
- Certifications d'administration Salesforce
- Expérience avec des intégrations tierces
- Maîtrise des flows complexes et des formules Salesforce
- Diplôme universitaire ou collégial en domaine technique
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · trakstar
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Software development |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: moderate · ground: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Salesforce Administration certification |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Fields of study | technical field |
| Perks mentioned | Generous paid time off, Transit support, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
RideCo
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Transform Mobility for Today and Tomorrow
Full company description
RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe. We partner with transit agencies and experienced fleet operators to design, simulate, launch and operate on-demand transit services and have launched services with some of the largest agencies in North America. Our solutions reduce travel time, decrease walking distance, and increase service frequency for riders. This lowers transit agencies’ cost-per-ride, reduces demand for parking, and attracts net new riders to transit systems. Our industry-leading productivity directly results in millions of dollars per year in savings for transit agencies and substantial reductions in vehicle revenue hours and associated vehicle emissions. RideCo is focused on making transit more accessible for riders and making on-demand transit a financially sound investment for transit agencies.
- LinkedIn followers
- 12,286
- People associated on LinkedIn
- 135
- Reported office locations
- 279 Weber St. N, Unit 21, Waterloo, ON N2J 3H8, CA
- 19840 Hamilton Ave, Torrance, California 90502, US
- Business categories
- Logistics
- Other recorded names
- RideCo
- RideCo On-Demand Transit
- Specialties
- optimization
- big data
- data science
- operations research
- software
- consumer
- transportation
- transit
- microtransit
- on-demand transit
- paratransit
- mobility solution
- commingle
- on-demand transit software
- paratransit software
- microtransit software
- scheduling software
- dispatching software
- routing software
- public transit
- public transportation
- transit
- and employee commuting
- Profile identifies a recruitment agency
- No
- Reported total investment
- 15,736,694
Currency and observation date were not supplied; this is not a current valuation or a funding round.
RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe. We partner with transit agencies and experienced fleet operators to design, simulate, launch and operate on-demand transit services and have launched services with some of the largest agencies in North America. Our solutions reduce travel time, decrease walking distance…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | Waterloo, ON |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | optimizationbig datadata scienceoperations researchsoftwareconsumertransportationtransitmicrotransiton-demand transit |
| Open jobs on Jobsy | 8 |
| View page |
This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation.
We’re looking for a skilled and team-oriented Salesforce Administrator to join our dynamic Technical Services team. In this role, you’ll act as a Salesforce subject matter expert, overseeing the setup, configuration, development, and ongoing maintenance of our Salesforce platform. You’ll work closely with cross-functional teams to design and implement effective solutions that improve operational efficiency and support key business initiatives.
Your day-to-day responsibilities will include:
- Manage and configure multiple internal and customer-facing orgs
- Design and implement Salesforce flows
- Develop and maintain multiple experience cloud sites
- Support and advise team members on Salesforce configuration and development across ongoing projects and feature enhancements
- Establish and implement change control and best practices concerning system maintenance, configuration, development, testing, and data integrity
- Manage Salesforce roles, profiles/permissions, sharing rules, automations, and groups
- Prioritize, design, and facilitate the successful implementation and adoption of new processes
- Participate in final acceptance testing, verifying with stakeholders, and deploying new functionality to production
- Provide training to internal users as well as clients
- Write and manage technical documentation, including internal and external-facing knowledge base articles
Preferred Qualifications and Experience:
- Undergraduate or College degree in a technical field
- 2+ years of experience with Salesforce configuration, support, and/or administration
- Salesforce Administration Certifications
- Experience deploying and managing 3rd-party integrations
- Experience with creating and maintaining complex Salesforce flows
- A strong knowledge of Salesforce formulas
- Ability to collaborate effectively with cross-functional teams and stakeholders
- Strong problem-solving skills with a keen eye for detail
- Excellent communication skills, both written and verbal
- Must be available to travel to client sites within Canada and the US if required.
- Location: Waterloo Region, Ontario (position requires minimum 3 day in-office attendance)
Compensation and Benefits:
- Base Salary: $72K - $88K
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts, and more
- Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo.
- Commuter Program: Complimentary rides to and from work within the Waterloo region
Who we are:
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States. Our marquee clients include Philadelphia’s SEPTA, RTC Las Vegas, San Antonio Metro, and Houston Metro.
RideCo’s software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.
RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #Li-Hybrid
Why is this role open? Existing Vacancy
RideCo is committed to a fair and transparent recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen, evaluate, or select candidates. All applications are reviewed and assessed by our hiring team.
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