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Salesforce Business System Analyst- Financial Services Cloud

@ Astra North Infoteck Inc.

Toronto, Ontario

Contract5+ years experience
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Overview

Astra North Infoteck Inc. is hiring a contract Salesforce Business Systems Analyst in Toronto, working three days a week in the office. The role leads sales and systems initiatives from discovery through delivery, covering requirements, UAT and go-live support for Salesforce Financial Services Cloud. About five years of hands-on experience is expected.

Responsibilities:

  • Elicit and validate business requirements
  • Map current and future-state business processes
  • Coordinate UAT and stakeholder feedback sessions
  • Lead Agile sprint demos and go-live support

Requirements summary:

  • About 5 years of hands-on business analysis or project experience
  • Excellent verbal and written communication skills
  • Salesforce experience, preferably Sales Cloud and Experience Cloud
  • Experience with Miro and Box for process mapping

Tools & skills

Source and dates

Source type not verified · zoho

Employer posting date
2026-09-28
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience5+ years
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Astra North Infoteck Inc.

FieldValue
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Job description

Salesforce Business System Analyst- Financial Services Cloud

Job Description

Location: Toronto, Canada

Work Model: 3 Days WFO

Role Summary

We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementations. The ideal candidate excels at translating business needs into practical technology solutions, with a strong focus on delivering scalable, user-centric systems and tools that improve sales performance and operational efficiency.

Core Skills and ExperienceCommunication and Presentation

• Excellent verbal and written communication skills.

• Ability to convey complex ideas clearly to both technical and non-technical audiences.

• Comfortable presenting to stakeholders at all levels.

Business Analysis Expertise

• Demonstrated ability to lead business-critical initiatives from discovery through delivery.

• Skilled in conducting thorough business analysis and driving collaborative decision-making.

• Proven track record of ensuring timely delivery of business value in fast-paced environments.

Cross-Functional Partnership

• Experience leading across all phases of the project lifecycle, including:

• Requirements elicitation and documentation.

• Business requirement analysis and validation.

• Stakeholder feedback sessions.

• Impact analysis and risk identification.

• UAT coordination and execution.

• Sprint demos and Agile ceremonies.

• Change readiness, training, and go-live support.

• Troubleshooting user-reported issues with minimal disruption and focus on long-term solutions.

Stakeholder Management

• Successfully partnered with diverse stakeholder groups.

• Strong ability to secure alignment and manage expectations throughout the project lifecycle.

Process Mapping, Optimization and Problem Solving

• Skilled in mapping and analyzing current-state and future-state business processes.

• Ability to distinguish between core business needs, stakeholder requirements, and system constraints.

• Analytical thinker with the ability to identify root causes and drive long-term, data-driven solutions.

• Focused on uncovering and addressing systemic process inefficiencies.

Salesforce Experience

• Salesforce experience preferred, including:

• Salesforce Sales Cloud.

• Salesforce Experience Cloud.

• Dashboard configuration.

Additional Skills

• Experience using Miro, Box, and similar tools for collaboration and process mapping.

• Willingness to take on additional tasks and responsibilities as assigned.

• Demonstrates flexibility, ownership, and a proactive approach to problem-solving and delivery.


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