Posted last month
Salesforce Lead
@ OSI Digital
Toronto, Ontario
Overview
OSI Digital is hiring a full-time Salesforce Lead in Toronto to architect and implement Salesforce solutions across Sales Cloud, Service Cloud and Experience Cloud. The role leads developers, administrators and integration teams, and advises business stakeholders on scalable platform design. The posting requires 10+ years of CRM experience, with 7+ years in Salesforce implementations.
Pay:
$40,000–$130,000 a year
Responsibilities:
- Design and oversee Salesforce solutions across Sales, Service and Experience Cloud
- Define integration architecture with external systems using APIs and middleware
- Lead and mentor onshore and offshore developers and administrators
- Lead Agile delivery, sprint planning and architecture reviews
- Set governance, code quality and data migration standards
Requirements summary:
- 10+ years CRM experience, 7+ years in Salesforce implementations
- Deep expertise in Apex, LWC, SOQL, Flows and Platform Events
- Experience with enterprise integration and REST/SOAP APIs
- Strong Agile and stakeholder management skills
- Salesforce Application or System Architect certification highly desirable
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-07
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Software development |
| Experience | 10+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Salesforce Application Architect, Salesforce System Architect |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Computer Science, Information Systems, Business Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
OSI Digital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Purpose-built business & technology solutions that optimize performance to enable data-driven outcomes for our customers
Full company description
Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe people are at the heart of every successful digital journey. Our team of trusted advisors, creative problem-solvers and technical experts partner closely with customers to understand their unique challenges, shape strategic direction and deliver end-to-end solutions. From enterprise applications to analytics to cloud and cybersecurity, we help unlock the full value of data, systems and processes. With operations spanning eight countries, OSI Digital supports customers from start-ups to Fortune 500 organizations across multiple industries. We combine global scale with local expertise, enabling us to respond swiftly, deploy efficiently and deliver in regions across the Americas, EMEA and APAC. We pride ourselves on our ability to understand complex business realities and translate them into smart, scalable, cost-effective solutions. From strategy to execution to ongoing optimization, OSI Digital delivers with passion, precision and purpose. Our clients don’t simply complete projects — they realize competitive advantage. With a footprint that spans North America, Asia-Pacific, the Middle East, and Europe, OSI Digital operates offices in the United States, Canada, India, the Philippines, Dubai, Australia, Malaysia, and the United Kingdom. Our primary offshore Delivery Center of Excellence is based at our state-of-the-art campus in Hyderabad, India, supported by additional strategic hubs in Chennai, Delhi, and Bangalore.
- LinkedIn followers
- 49,724
- People associated on LinkedIn
- 1,363
- Reported office locations
- 26745 Malibu Hills Road, Suite 300, Calabasas, California 91301, US
- 2525 Main St, Suite 350, Irvine, California 92614, US
- Plot # 37, L&T Infocity Lane, HITEC City Phase 2, Madhapur, Hyderabad, Hyderabad 500081, IN
- 7436 Fraser Park Drive, Suite 205, Burnaby, British Columbia V5J 5B9, CA
- F2EO01, 2nd Floor Building 9, Po Box: 501804, Dubai Internet City, Dubai 35V5, AE
- 3 Allied Dr, Suite 303, Dedham, Massachusetts 02026, US
- 5851 Legacy Circle, Plano, Texas 75024, US
- 70 Mansell Ct E, Suite 5, Roswell, Georgia 30076, US
- 5 Penn Plaza, 23rd Floor, New York , NY 10001, US
- 591 Mantua Blvd, Suite 201, Sewell, New Jersey 08080, US
- 4055 Lake Washington Blvd NE, Suite 250, Kirkland, Washington 98033, US
- 457 9th Cross Road, Bengaluru, Karnataka 560078, IN
- World Trade Center, Babar Road, New Delhi, Delhi 110001, IN
- 23 Thiru Vi Ka Industrial Estate, 2nd Floor, Guindy, Chennai 600032, IN
- Business categories
- Information Technology
- Software Development
- Other recorded names
- OSI Digital
- Specialties
- Business Applications
- Data Analytics
- Application Development
- Infrastructure
- Application Integration
- ERP
- Tableau
- Cloud Integration
- Machine Intelligence
- Artificial Intelligence
- Digital Transformation
- Industrial IoT
- IT Consulting
- Business Transformation
- Network Optimization
- Salesforce Implementation
- Software as a Service (SaaS)
- DevOps
- Managed Services
- Infrastructure Services
- Platform as as Service (PaaS)
- and CRM
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | Calabasas, California |
| Organization type | Privately Held |
| Year founded | 1993 |
| Specialties | Business ApplicationsData AnalyticsApplication DevelopmentInfrastructureApplication IntegrationERPTableauCloud IntegrationMachine IntelligenceArtificial Intelligence |
| Open jobs on Jobsy | 4 |
| View page |
Position Type: Full time
Location: Toronto, Canada
Roles and Responsibilities
- Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
- Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
- Provide technical leadership and guidance to Salesforce developers, administrators, and integration teams across onshore and offshore delivery models.
- Design and oversee implementation using Salesforce declarative capabilities and programmatic development (Apex, Triggers, LWCs, Batch Jobs, Platform Events, Flows).
- Define and implement integration architecture with external systems using APIs, middleware, event-driven architecture, and Salesforce integration best practices.
- Lead the design and optimization of business processes across Sales, Service, and customer engagement workflows.
- Drive Salesforce governance, best practices, code quality, and development standards across the implementation lifecycle.
- Collaborate with enterprise architects, product owners, and cross-functional teams to ensure Salesforce solutions align with enterprise architecture and business strategy.
- Lead Agile delivery teams, including sprint planning, backlog refinement, architecture reviews, and technical design sessions.
- Mentor and coach Salesforce developers and administrators on architecture patterns, development practices, and platform capabilities.
- Provide guidance on data architecture, data migration strategies, and data governance within Salesforce.
- Oversee Salesforce CPQ implementations, including pricing strategies, price rules, approval processes, and quote lifecycle management (preferred).
- Participate in client workshops, solution discovery sessions, and roadmap planning to define long-term Salesforce strategy.
- Drive Lightning Experience adoption and migration strategies where applicable.
- Ensure alignment with security, compliance, and Salesforce platform governance frameworks.
Skills and Qualifications
- 10+ years of CRM and enterprise application experience, with 7+ years in Salesforce platform implementations.
- Strong expertise across Sales Cloud, Service Cloud, and Experience Cloud solution architecture.
- Deep technical knowledge of Apex, Triggers, Lightning Web Components (LWC), SOQL, Platform Events, and Salesforce Flows.
- Proven experience in Salesforce solution architecture, enterprise integration design, and scalable platform design.
- Experience leading large-scale Salesforce implementations and transformation programs.
- Strong knowledge of Salesforce data model design, data migration strategies, and data governance.
- Experience with Salesforce CPQ (Advanced Approvals, Price Rules, Quote Configuration) is preferred.
- Strong understanding of integration patterns including REST/SOAP APIs, middleware platforms, and event-driven architectures.
- Demonstrated ability to lead distributed teams and manage complex delivery environments.
- Exceptional stakeholder management, client communication, and presentation skills.
- Strong experience with Agile methodologies and delivery frameworks.
- Salesforce certifications such as Application Architect, System Architect certifications are highly desirable.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience.
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