Posted yesterday
Salesforce Product Manager
@ OSI Digital
Toronto, Ontario
Requirements summary:
- Working knowledge of Salesforce including design and architecting solutions is required for this role, as it carries day-to-day ownership of a Salesforce-based delivery initiative and…
- This role requires the Product Owner to run structured discovery, maintains requirement traceability at the Epic level, and keeps delivery teams and program stakeholders aligned on status,…
- • Plan and facilitate high-level discovery sessions with business stakeholders to surface requirements, constraints, and success criteria.
- • Own and maintain requirements at the Epic level, ensuring each Epic is well-scoped, prioritized, and traceable back to a business need.
- Required Qualifications
- • 5+ years of experience as a Product Manager, Business Analyst, or similar role driving requirements discovery on enterprise software delivery initiatives.
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
OSI Digital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Purpose-built business & technology solutions that optimize performance to enable data-driven outcomes for our customers
Full company description
Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe people are at the heart of every successful digital journey. Our team of trusted advisors, creative problem-solvers and technical experts partner closely with customers to understand their unique challenges, shape strategic direction and deliver end-to-end solutions. From enterprise applications to analytics to cloud and cybersecurity, we help unlock the full value of data, systems and processes. With operations spanning eight countries, OSI Digital supports customers from start-ups to Fortune 500 organizations across multiple industries. We combine global scale with local expertise, enabling us to respond swiftly, deploy efficiently and deliver in regions across the Americas, EMEA and APAC. We pride ourselves on our ability to understand complex business realities and translate them into smart, scalable, cost-effective solutions. From strategy to execution to ongoing optimization, OSI Digital delivers with passion, precision and purpose. Our clients don’t simply complete projects — they realize competitive advantage. With a footprint that spans North America, Asia-Pacific, the Middle East, and Europe, OSI Digital operates offices in the United States, Canada, India, the Philippines, Dubai, Australia, Malaysia, and the United Kingdom. Our primary offshore Delivery Center of Excellence is based at our state-of-the-art campus in Hyderabad, India, supported by additional strategic hubs in Chennai, Delhi, and Bangalore.
- LinkedIn followers
- 49,724
- People associated on LinkedIn
- 1,363
- Reported office locations
- 26745 Malibu Hills Road, Suite 300, Calabasas, California 91301, US
- 2525 Main St, Suite 350, Irvine, California 92614, US
- Plot # 37, L&T Infocity Lane, HITEC City Phase 2, Madhapur, Hyderabad, Hyderabad 500081, IN
- 7436 Fraser Park Drive, Suite 205, Burnaby, British Columbia V5J 5B9, CA
- F2EO01, 2nd Floor Building 9, Po Box: 501804, Dubai Internet City, Dubai 35V5, AE
- 3 Allied Dr, Suite 303, Dedham, Massachusetts 02026, US
- 5851 Legacy Circle, Plano, Texas 75024, US
- 70 Mansell Ct E, Suite 5, Roswell, Georgia 30076, US
- 5 Penn Plaza, 23rd Floor, New York , NY 10001, US
- 591 Mantua Blvd, Suite 201, Sewell, New Jersey 08080, US
- 4055 Lake Washington Blvd NE, Suite 250, Kirkland, Washington 98033, US
- 457 9th Cross Road, Bengaluru, Karnataka 560078, IN
- World Trade Center, Babar Road, New Delhi, Delhi 110001, IN
- 23 Thiru Vi Ka Industrial Estate, 2nd Floor, Guindy, Chennai 600032, IN
- Business categories
- Information Technology
- Software Development
- Other recorded names
- OSI Digital
- Specialties
- Business Applications
- Data Analytics
- Application Development
- Infrastructure
- Application Integration
- ERP
- Tableau
- Cloud Integration
- Machine Intelligence
- Artificial Intelligence
- Digital Transformation
- Industrial IoT
- IT Consulting
- Business Transformation
- Network Optimization
- Salesforce Implementation
- Software as a Service (SaaS)
- DevOps
- Managed Services
- Infrastructure Services
- Platform as as Service (PaaS)
- and CRM
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | Calabasas, California |
| Organization type | Privately Held |
| Year founded | 1993 |
| Specialties | Business ApplicationsData AnalyticsApplication DevelopmentInfrastructureApplication IntegrationERPTableauCloud IntegrationMachine IntelligenceArtificial Intelligence |
| Open jobs on Jobsy | 6 |
| View page |
Type: FT
Location: Toronto, Canada
Role Summary
We are looking for a Product Manager to drive discovery and requirements ownership on a cross-functional delivery initiative. Working knowledge of Salesforce including design and architecting solutions is required for this role, as it carries day-to-day ownership of a Salesforce-based delivery initiative and needs someone who can engage credibly with the platform's capabilities and constraints during discovery. The Product Manager will lead high-level discovery sessions with business stakeholders, translate ambiguous business needs into well-structured Epics, and act as the central point of accountability for surfacing and resolving blockers and gaps throughout the delivery lifecycle.
This role requires the Product Owner to run structured discovery, maintains requirement traceability at the Epic level, and keeps delivery teams and program stakeholders aligned on status, risk and dependencies.
Key Responsibilities
• Plan and facilitate high-level discovery sessions with business stakeholders to surface requirements, constraints, and success criteria.
• Own and maintain requirements at the Epic level, ensuring each Epic is well-scoped, prioritized, and traceable back to a business need.
• Break down discovery findings into Epics and, where needed, work with delivery teams to refine them into actionable Features/Stories.
• Proactively identify blockers, gaps, and open questions during discovery and delivery, and drive them to resolution within committed timelines.
• Track and report progress, status, risks, and cross-team dependencies to Program/Project Managers and other stakeholders on a regular cadence.
• Act as the primary point of contact between business stakeholders and delivery teams for scope, sequencing, and prioritization decisions.
• Maintain clear, up-to-date documentation of discovery outcomes, decisions, and rationale for future reference.
• Coordinate with other Product Owners/PMs across parallel workstreams to flag dependencies and avoid conflicting priorities.
Working with the Business Analyst
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
• The Product Manager owns the discovery-to-Epic layer: running discovery sessions, scoping and prioritizing Epics, clearing blockers and dependencies, and reporting status to PMs and stakeholders.
• The Product Manager hands off well-formed Epics to the Business Analyst for story-level breakdown, and relies on the Business Analyst to flag story-level issues that may need Epic-level decisions or stakeholder escalation.
Required Qualifications
• 5+ years of experience as a Product Manager, Business Analyst, or similar role driving requirements discovery on enterprise software delivery initiatives.
• Demonstrated experience running structured discovery sessions with business/non-technical stakeholders and translating ambiguous input into clear, actionable requirements.
• Strong working knowledge of Agile delivery practices, including Epic/Feature/Story decomposition, backlog grooming, and sprint planning.
• Proven ability to identify, escalate, and drive resolution of blockers and cross-team dependencies.
• Excellent written and verbal communication skills, with experience reporting status, risks, and dependencies to program/project management and executive stakeholders.
• Strong stakeholder management and facilitation skills, comfortable working across business and technical teams.
• Experience maintaining requirements documentation and traceability (e.g., trackers, requirement docs, backlog tools such as Jira or Azure DevOps).
Preferred Qualifications
• Experience in regulated, compliance-driven, or process-intensive domains.
• Agile certifications such as CSPO, PSPO, or SAFe Product Owner/Manager preferred.
• Prior experience supporting AI/automation-enabled delivery initiatives or intake/case-management systems.
• Experience working alongside a Business Analyst or in a hybrid BA/PO capacity, moving fluidly between discovery and backlog ownership.
What Success Looks Like
• Discovery sessions produce clear, well-structured Epics that delivery teams can act on without repeated clarification.
• Blockers and gaps are surfaced early and resolved within agreed timelines, rather than discovered mid-delivery.
• PMs and program stakeholders have consistent, timely visibility into status, risk, and dependencies.
• Business stakeholders trust the Product Manager as the single source of truth for scope and prioritization decisions.
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