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Salesforce Quality Analyst

@ OSI Digital

Toronto, Ontario

$40k–$80k/yrFull-time
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SIGNALS

Pay:

$40,000–$80,000 a year

Requirements summary:

  • ● Knowledge/experience with automation is a plus but not required.
  • ● Assists with functional business requirements around data, process flows, use cases, triggers, and integration points when crafting test cases
  • Required (KSAs):
  • ● Excellent analytical skills with ability to create systematic and consistent requirement specifications in both technical and user-friendly language
  • ● Great attention to detail and ability to identify, isolate and document defects in software
  • ● Salesforce platform and testing approach knowledge preferred
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-11-10
First seen by our source
2026-11-11
Source record updated
2026-11-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

OSI Digital

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Purpose-built business & technology solutions that optimize performance to enable data-driven outcomes for our customers

Full company description

Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe people are at the heart of every successful digital journey. Our team of trusted advisors, creative problem-solvers and technical experts partner closely with customers to understand their unique challenges, shape strategic direction and deliver end-to-end solutions. From enterprise applications to analytics to cloud and cybersecurity, we help unlock the full value of data, systems and processes. With operations spanning eight countries, OSI Digital supports customers from start-ups to Fortune 500 organizations across multiple industries. We combine global scale with local expertise, enabling us to respond swiftly, deploy efficiently and deliver in regions across the Americas, EMEA and APAC. We pride ourselves on our ability to understand complex business realities and translate them into smart, scalable, cost-effective solutions. From strategy to execution to ongoing optimization, OSI Digital delivers with passion, precision and purpose. Our clients don’t simply complete projects — they realize competitive advantage. With a footprint that spans North America, Asia-Pacific, the Middle East, and Europe, OSI Digital operates offices in the United States, Canada, India, the Philippines, Dubai, Australia, Malaysia, and the United Kingdom. Our primary offshore Delivery Center of Excellence is based at our state-of-the-art campus in Hyderabad, India, supported by additional strategic hubs in Chennai, Delhi, and Bangalore.

LinkedIn followers
49,724
People associated on LinkedIn
1,363
Reported office locations
  • 26745 Malibu Hills Road, Suite 300, Calabasas, California 91301, US
  • 2525 Main St, Suite 350, Irvine, California 92614, US
  • Plot # 37, L&T Infocity Lane, HITEC City Phase 2, Madhapur, Hyderabad, Hyderabad 500081, IN
  • 7436 Fraser Park Drive, Suite 205, Burnaby, British Columbia V5J 5B9, CA
  • F2EO01, 2nd Floor Building 9, Po Box: 501804, Dubai Internet City, Dubai 35V5, AE
  • 3 Allied Dr, Suite 303, Dedham, Massachusetts 02026, US
  • 5851 Legacy Circle, Plano, Texas 75024, US
  • 70 Mansell Ct E, Suite 5, Roswell, Georgia 30076, US
  • 5 Penn Plaza, 23rd Floor, New York , NY 10001, US
  • 591 Mantua Blvd, Suite 201, Sewell, New Jersey 08080, US
  • 4055 Lake Washington Blvd NE, Suite 250, Kirkland, Washington 98033, US
  • 457 9th Cross Road, Bengaluru, Karnataka 560078, IN
  • World Trade Center, Babar Road, New Delhi, Delhi 110001, IN
  • 23 Thiru Vi Ka Industrial Estate, 2nd Floor, Guindy, Chennai 600032, IN
Business categories
  • Information Technology
  • Software Development
Other recorded names
  • OSI Digital
Specialties
  • Business Applications
  • Data Analytics
  • Application Development
  • Infrastructure
  • Application Integration
  • ERP
  • Tableau
  • Cloud Integration
  • Machine Intelligence
  • Artificial Intelligence
  • Digital Transformation
  • Industrial IoT
  • IT Consulting
  • Business Transformation
  • Network Optimization
  • Salesforce Implementation
  • Software as a Service (SaaS)
  • DevOps
  • Managed Services
  • Infrastructure Services
  • Platform as as Service (PaaS)
  • and CRM
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe…

FieldValue
IndustryIT Services and IT Consulting
Company size1,001-5,000 employees
HeadquartersCalabasas, California
Organization typePrivately Held
Year founded1993
SpecialtiesBusiness ApplicationsData AnalyticsApplication DevelopmentInfrastructureApplication IntegrationERPTableauCloud IntegrationMachine IntelligenceArtificial Intelligence
Open jobs on Jobsy6
LinkedInView page
Job description
Role: Salesforce QA
Type: FT
Location: Toronto, Canada

Position Summary: The Quality Assurance (QA) Engineer role will be responsible for running manual test of all the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and automated tests.

Key Responsibilities:
● The resource will be responsible for running manual test of all the features being developed.
● Knowledge/experience with automation is a plus but not required.
● Estimates, prioritizes, and facilitates testing activities
● Assists with functional business requirements around data, process flows, use cases, triggers, and integration points when crafting test cases
● Ensures delivered functionality meets business and customer needs
● Designs, develops and executes manual and automated test scripts
● Models test scenarios based on acceptance criteria, and supports any testing efforts, including functional, regression, UAT, and smoke testing
● Performs quality assurance within sprint iterations; works closely with developers during test driven development to improve quality of delivery
● Validates defect fixes and that new features work as expected and that it does not cause regressions in affected areas
● Conducts exploratory and negative testing
● Identifies, thoroughly documents, triages, and tracks defects/bugs using JIRA tool
● Coordinates the evaluation, scope and completion of new feature requests using JIRA tool
● Conducts basic administrative functions including Salesforce configuration changes, user account maintenance, reports and dashboards, workflows and other routine tasks
● Provides occasional training support for various stakeholders

Required (KSAs):
● Strong verbal and written communication skills
● Team-oriented person and able to support the delivery team wherever necessary
● Strong understanding of business principles, systems improvement and testing, and software development methodologies and standards
● Excellent analytical skills with ability to create systematic and consistent requirement specifications in both technical and user-friendly language
● Expertise in a diverse variety of IT process improvement concepts, practices, and procedures
● Great attention to detail and ability to identify, isolate and document defects in software
● Demonstrated project management skills
● Salesforce platform and testing approach knowledge preferred
● Understanding of APEX and Salesforce test classes

Education and Experience Requirements
● Bachelor's Degree in CS or related field and at least 4+ years of Salesforce Tester work experience
● At least 1-3 years of Salesforce experience in Service Cloud and Salesforce administration
● Strong experience with functional (manual) testing of software applications
● Experience writing test automation script for Salesforce functionality preferred
● Experience writing acceptance criteria around business process design, data modeling and reengineering
● Understanding of Agile/Scrum methodology and working experience in Agile environment is strongly desired
● Ability to adapt to 2-week sprint cycles and experienced in the full software lifecycles from design to deployment
● Knowledge of Git, and CI/CD is preferred but not required
● Experience with performance and/or stress testing is preferred.

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