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Posted 4 months ago

Salesforce Scrum Master

@ Astra North Infoteck Inc.

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Toronto, Ontario

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SIGNALS

Overview

Astra North Infoteck Inc. is hiring a Salesforce Scrum Master to lead Agile delivery of Salesforce initiatives, including Sprint ceremonies, backlog coordination with the Product Owner, and impediment removal. The role requires a Certified Scrum Master (CSM or PSM) and experience with Salesforce programs, JIRA and Confluence, and distributed onsite and offshore teams.

Responsibilities:

  • Lead Scrum ceremonies including planning, stand-ups, reviews and retrospectives
  • Manage end-to-end Agile delivery for Salesforce initiatives
  • Manage backlog and sprint readiness with the Product Owner
  • Identify and resolve impediments, risks and dependencies
  • Support UAT, defect triage and release coordination

Requirements summary:

  • Certified Scrum Master (CSM or PSM), mandatory
  • Proven Scrum Master experience in Salesforce programs
  • Knowledge of Sales Cloud, Service Cloud and Financial Services Cloud
  • Hands-on experience with JIRA, Confluence and Agile dashboards
  • Experience working with distributed onsite and offshore teams

Tools & skills

JIRAConfluenceAgile dashboardsSalesforce
Source and dates

Source type not verified · zoho

Employer posting date
2026-07-13
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSoftware development
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCertified Scrum Master (CSM)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Astra North Infoteck Inc.

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Job description

Salesforce Scrum Master – Agile Delivery, Salesforce Platform & Digital Transformation

Key Responsibilities

• Lead and facilitate all Scrum ceremonies including Sprint Planning, Stand-ups, Reviews, and Retrospectives

• Manage end-to-end Agile delivery for Salesforce initiatives

• Partner with Product Owner to manage backlog, prioritization, and sprint readiness

• Ensure user stories are refined, groomed, and aligned with Definition of Ready (DoR) and Definition of Done (DoD)

• Act as a bridge between business, product, and technical teams

• Identify and resolve impediments, risks, and dependencies proactively

• Drive Agile metrics including velocity, burndown, predictability, and sprint health

• Support UAT, defect triage, and release coordination

• Ensure adherence to enterprise Agile, compliance, and DevOps practices

• Coach teams on Agile best practices and continuous improvement

Required Skills

• Proven experience as Scrum Master in Salesforce programs

• Strong understanding of Salesforce platform including:

• Sales Cloud

• Service Cloud

• Financial Services Cloud (FSC)

• Expertise in Agile/Scrum methodologies and delivery frameworks

• Hands-on experience with:

• JIRA

• Confluence

• Agile dashboards

• Strong stakeholder management and cross-team coordination skills

• Experience working with distributed onsite/offshore teams

Preferred Skills

• Experience with Salesforce Financial Services Cloud (FSC)

• Exposure to CI/CD and Salesforce DevOps pipelines

• Knowledge of banking processes, compliance, and regulatory environments

Certifications

• Certified Scrum Master (CSM / PSM) – Mandatory

• Salesforce certifications – Preferred

Nice-to-Have Skills

• Experience in large-scale digital transformation programs

• Exposure to RBC / Canadian banking ecosystem

• Experience managing multi-squad Agile delivery

Essential Skills

• Scrum Master

• Salesforce Agile Delivery

• Salesforce Platform Knowledge

• Agile/Scrum Methodologies

• JIRA

• Confluence

• Stakeholder Management

• UAT and Release Management

• Salesforce DevOps

• Digital Transformation Programs


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