Posted 3 months ago
Salesforce Technical Architect
@ LTM
Alberta
Overview
LTM is hiring a Salesforce Technical Architect in Calgary, Alberta, for a full-time new vacancy. The role leads Salesforce platform assessments, defines future-state architecture and drives enterprise transformation, with ownership of Service Cloud architecture and security model design. The posting requires 10+ years of Salesforce architecture experience and a comprehensive benefits package.
Responsibilities:
- Own Salesforce platform assessment and future-state architecture design
- Lead Service Cloud, case management and Omni-Channel implementation
- Design and govern Salesforce security architecture and sharing model
- Architect integrations and enterprise solutions using Apex and LWC
- Recommend capability rationalization and platform optimization
Requirements summary:
- 10+ years of Salesforce architecture and solution design experience
- Strong expertise in Service Cloud, Experience Cloud and Omni-Channel
- Experience with security model, role hierarchy and sharing architecture
- Strong stakeholder management and architecture governance experience
- Nice CXOne or InContact skills are a key asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-08-03
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Generous paid time off, Generous parental leave |
Summary and details written by AI from the posting; the employer’s posting is the authority.
LTM
| Field | Value |
|---|---|
| Open jobs on Jobsy | 42 |
Job Title : Salesforce Technical Architect
Job Location: Calgary, Alberta, Canada
Role Overview
Seeking an experienced Salesforce Technical Architect with 10+ years of Salesforce architecture experience to lead Salesforce platform assessments, define future-state architecture, and drive enterprise-wide Salesforce transformation initiatives. The ideal candidate will own Service Cloud architecture, security model design, platform governance, scalability strategy, and capability rationalization while ensuring alignment with business objectives.
key skill - Service Cloud, Nice CXOne or InContact , consulting and architect skill is must
Key Responsibilities
Own Salesforce platform assessment and future-state architecture design.
Lead Service Cloud architecture, case management strategy, Omni-Channel implementation, and Digital Engagement solutions.
Design and govern Salesforce security architecture, including role hierarchy, sharing model, profiles, and permission strategies.
Define platform governance, scalability, performance optimization, and best practices.
Architect integrations and enterprise Salesforce solutions using Apex, LWC, and integration patterns.
Provide recommendations on Salesforce capability rationalization and platform optimization.
Drive solution design across Service Cloud, Experience Cloud, Knowledge, Einstein, and Agentforce capabilities.
Required Skills
10+ years of Salesforce architecture and solution design experience.
Strong Expertise In
Salesforce Service Cloud
Experience Cloud
Digital Engagement
Omni-Channel
Knowledge Management
Security Model & Role Hierarchy
Sharing Architecture
Lightning Web Components (LWC)
Apex
Integration Patterns
Einstein & Agentforce
Extensive experience designing scalable, enterprise-grade Salesforce solutions.
Strong stakeholder management and architecture governance experience.
Other Details
Vacancy Type: New Vacancy
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation: LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at [email protected] so that arrangements can be made for the appropriate accommodations to be in place.
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