Posted 17 days ago
Salesforce Technical Lead
@ Insight Global
Toronto, Ontario
Overview
Insight Global is hiring a Salesforce Technical Lead on contract for a large-scale Salesforce transformation at an insurance client. The role leads solution design, development and integration, managing onshore and offshore developers, with a strong Service Cloud and AI focus. The posting requires onsite work three days per week in Downtown Toronto.
Pay:
From $85 an hour
Responsibilities:
- Provide technical leadership across solution design, development and integration
- Manage and guide onshore and offshore Salesforce developers
- Lead Service Cloud work including case management, Omni-Channel and skills-based routing
- Support asynchronous and event-driven integrations, error handling and monitoring
- Translate architect and business requirements into technical direction
Requirements summary:
- 7+ years of Salesforce experience with recent Technical Lead or Architect role
- 3+ years managing Salesforce developer teams
- Strong Service Cloud experience
- Financial services experience including Financial Services Cloud
- Experience with AI-assisted development or AI-enabled Salesforce solutions
- Strong technical leadership and communication skills
Tools & skills
Source and dates
Source type not verified · insightglobal
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Software development |
| Experience | 7+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Insight Global
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Insight Global is a talent, consulting, and AI company.
Full company description
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
- LinkedIn followers
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- Reported office locations
- 1224 Hammond Drive, Suite 1500, Atlanta, Georgia 30346, US
- 100 King St W, Suite 5210, Toronto, Ontario M5X 1A9, CA
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- 1260 Headquarters Plaza, West Tower, 6th Floor, Morristown, New Jersey 07960, US
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- 1110 Market St, Suite 215, Chattanooga, Tennessee 37402, US
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- 345 King St, Suite 202, Kitchener, Ontario N2G 1B8, CA
- Business categories
- Content Marketing
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- Other recorded names
- Insight Global
- Specialties
- Consulting
- Talent Services
- Staffing
- and International Staffing
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Atlanta, Georgia |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | ConsultingTalent ServicesStaffingand International Staffing |
| Open jobs on Jobsy | 275 |
| View page |
7+ years of Salesforce experience, with recent Technical Lead or Architect experience.
3+ years of experience managing a team of Salesforce developers across both onshore and offshore teams.
Strong Salesforce Service Cloud experience, including complex case management, Omni-Channel, and skills-based routing.
Strong Salesforce solution design and integration experience, including event-driven integrations.
Financial services experience.
Experience working with Salesforce Financial Services Cloud (FSC).
Experience with AI-assisted development, agentic AI, or AI-enabled Salesforce solutions.
Strong technical leadership and communication skills, with the ability to provide clear technical direction and guide developers through execution.
Ability to work onsite three days per week in Downtown Toronto.
Nice to Have Skills & Experience
Salesforce Flow experience, particularly within case management workflows.
Experience with Salesforce Action Plans, Action Plan Templates, and Document Checklist Items.
Experience with MuleSoft, Salesforce Platform Events, Azure Event Hubs, or similar event-driven technologies.
Experience with Spec-Driven Development (SDD).
Experience modernizing complex or legacy Salesforce environments.
Experience supporting large-scale Salesforce transformation programs.
Job Description
Insight Global is looking for an experienced Salesforce Technical Lead to support a large-scale Salesforce transformation for an insurance client. This person will provide technical leadership across solution design, development, and integration while managing and guiding both onshore and offshore developers.
The Technical Lead will work closely with architects, business stakeholders, and development teams to translate requirements and solution designs into clear technical direction. The successful candidate should be comfortable independently evaluating technical approaches, understanding Salesforce platform capabilities and limitations, and making sound design decisions across complex Service Cloud and integration scenarios.
This role will have a strong focus on Service Cloud, including complex case management, Omni-Channel, skills-based routing, and capacity management. The Technical Lead will also support Salesforce integrations, including asynchronous and event-driven processes, error handling, monitoring, and recovery.
The broader program has a significant AI focus, so candidates should bring experience with AI-assisted development, agentic AI, or AI-enabled Salesforce solutions and be comfortable guiding developers in effectively leveraging AI throughout the development lifecycle.
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