Posted 5 days ago
Salesperson - Inside Sales
@ Service Corporation International (Canada) ULC
Regina, Saskatchewan
Overview
Service Corporation International (Canada) ULC is hiring a full-time Family Service Counselor in Regina to serve families by arranging at-need cemetery services and selling pre-need arrangements. The work involves daily prospecting, building trust with families, and collaborating with funeral and cemetery staff. The posting asks for evening and weekend availability and frequent driving.
Responsibilities:
- Prospect daily for new clients and referrals
- Meet families to arrange at-need cemetery services
- Sell pre-need arrangements and pre-planning
- Maintain contact with families for satisfaction
- Collaborate with funeral directors and cemetery staff
Requirements summary:
- 1-2 years of college or equivalent
- 1-2 years customer service or sales preferred
- Valid driver's licence with acceptable record
- Availability for evenings and weekends
- Computer and software knowledge
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Service Corporation International (Canada) ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 68 |
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- 1-2 years of college or an equivalent of education and experience
Experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Valid driver’s license with an acceptable driving record
Knowledge, Skills and Abilities
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
Journal
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