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Seasonal Concierge

@ Holt Renfrew

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Vancouver, British Columbia

$18–$20/hrFull-time
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SIGNALS

Overview

Holt Renfrew is hiring a Seasonal Concierge for its Holiday 2026 celebration, Hotel Holts. The role welcomes clients, answers their questions in person, by phone and by email, and supports holiday events and gift card processing. The posting states up to 39 hours per week including evenings, weekends and holidays, at $18 to $20 CAD per hour based on experience.

Pay:

$18–$20 an hour

Responsibilities:

  • Welcome clients and deliver exceptional service
  • Respond to client inquiries in person, by phone and by email
  • Process gift cards and provide point-of-sale support
  • Share store and local community recommendations
  • Support holiday events and in-store experiences

Requirements summary:

  • Previous customer service experience
  • Strong communication and relationship-building skills
  • Confidence using technology and computer applications
  • High school diploma
  • Flexibility to work up to 39 hours per week, including evenings, weekends and holidays

Tools & skills

Point of saleCustomer serviceCommunication skillsRelationship building

Benefits mentioned

Retirement planEmployee discount
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-04
First seen by our source
2026-10-08
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week39
Scheduleday, evening, holidays, weekends
SeasonalYes
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish, French
EducationHigh school (required)
Perks mentionedRetirement plan, Performance bonus, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Holt Renfrew

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Est. 1837 | Proudly Canadian | Your destination for luxury and style

Full company description

Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion. With six stores across Canada, including three in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.

LinkedIn followers
83,920
People associated on LinkedIn
2,154
Reported office locations
  • 60 Bloor Street West, Toronto, Ontario M4W 3B8, CA
Business categories
  • Retail
  • Department, Clothing & Shoe Stores
  • Retail and wholesale
Other recorded names
  • Holt Renfrew
Specialties
  • Luxury Retail
  • Lifestyle
  • and Fashion
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to…

FieldValue
IndustryRetail
Company size1,001-5,000 employees
HeadquartersToronto, Ontario
Organization typePrivately Held
SpecialtiesLuxury RetailLifestyleand Fashion
Open jobs on Jobsy111
LinkedInView page
Job description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

Seasonal Concierge Check In to Something Extraordinary This Holiday. This holiday season, step into the world of Hotel Holts — Holt Renfrew’s Holiday 2026 celebration of extraordinary style, service and unforgettable experiences. We’re looking for Seasonal Concierges to help bring the season to life through exceptional service and memorable client experiences. YOUR ROLE THIS HOLIDAY As a Seasonal Concierge, you will:
  • Welcome clients and deliver an extraordinary level of service
  • Act as a trusted resource for store information, products and services
  • Respond to client inquiries in person, by phone and by email
  • Resolve client needs with care, confidence and professionalism
  • Process gift cards and provide point-of-sale support
  • Share recommendations and knowledge of the local community
  • Support holiday events and other memorable in-store experiences
    • WHAT YOU’LL BRING
  • Previous experience in a customer service environment
  • A passion for creating exceptional client experiences
  • Strong communication and relationship-building skills
  • Confidence using technology and computer applications
  • A collaborative approach and ability to thrive in a fast-paced environment
  • A high school diploma
  • Flexibility to work up to 39 hours per week, including evenings, weekends and holidays
    • YOUR HOLIDAY PERKS
  • $18–$20 CAD per hour, based on experience
  • An incredible employee discount
    • READY TO CHECK IN? Bring your passion for people and exceptional service to Holt Renfrew and help bring Hotel Holts to life. Apply today to join us as a Seasonal Concierge for Holiday 2026.

    Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

    Hiring Range / Échelle salariale à l’embauche :$18.00 - $20.00 / 18,00$ - 20,00$ (per hour / de l’heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.

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