Security and Parking Operations, Manager

Location: Ottawa, ON (On-site, with occasional travel to Gatineau)
Language: Bilingual, English and French, written and spoken
Duration: 1-year, full-time contract (37.5 hours per week)
Background Check Requirement: Must obtain and maintain Secret security clearance

About the Opportunity
Are you an experienced security leader who thrives on protecting people, facilities and operations? An established public-sector cultural institution is seeking a Head, Security and Parking Operations to lead essential security programs, strengthen emergency preparedness and maintain a safe, welcoming environment for employees and visitors.

Reporting to the senior leader of Protection Services, you'll oversee physical security, personnel screening, contracted guard services, parking operations and security technologies. You'll collaborate with internal teams and external partners to manage risks, respond to incidents and support a busy, publicly accessible environment.

What’s In It for You
• Contribute to a meaningful public-service mission in a collaborative, inclusive workplace.
• Access competitive compensation and applicable federal public service benefits and pension plans.
• Lead diverse security operations with opportunities to influence processes and strengthen organizational resilience.
• Work alongside dedicated professionals who value safety, teamwork and continuous improvement.

Your Responsibilities
• You'll lead physical security operations, contracted guard services, access control, CCTV and alarm systems.
• You'll oversee personnel security screening, investigations, incident response and risk assessments.
• You'll manage security contracts, monitor vendor performance and verify service delivery and invoices.
• You'll coordinate emergency preparedness, evacuation planning, security training and event safety.
• You'll oversee parking operations, security technologies and operational improvements.
• You'll provide expert guidance while supporting a safe and welcoming environment.

Skills and Qualifications
• Significant recent experience leading physical security programs, personnel screening, investigations, emergency response and contracted security services.
• Post-secondary education in security management, law enforcement, emergency management, risk management, facilities management, public administration, business administration or equivalent qualifications.
• Experience supervising security personnel, conducting risk assessments, managing incidents and delivering security training.
• Proficiency with Microsoft Office 365, access control, CCTV, alarm systems and security management platforms.
• Strong contract oversight, communication, judgment and stakeholder collaboration skills.
• Assets include PSP or Genetec Security Center certification, budget administration, parking systems, business continuity planning and experience in high-traffic public facilities.
• Flexibility for occasional evenings, weekends, on-call duties and physical site inspections, including lifting up to 50 lb.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.