Security Guard at Midtown Plaza

Overview

Midtown Plaza is one of Saskatoon's busiest retail environments, serving thousands of shoppers, employees, and visitors daily. As a Security Guard with Paladin Security Group, you will be the front-line presence responsible for keeping this property safe, secure, and welcoming. This role exists to protect people and property, de-escalate conflicts, respond to emergencies, and deliver outstanding customer service.

If you are looking for a active, hands-on security role where no two days are the same, this position offers competitive compensation, comprehensive training, and clear opportunities for long-term career growth within a recognized organization.

What Success Looks Like

Success in this role means balancing vigilant safety enforcement with approachable customer service. On a daily basis, you will stay active, interact positively with the public, and respond calmly to unexpected events.

Your day-to-day responsibilities include:

• Conducting proactive foot patrols throughout the shopping center to prevent incidents, enforce property rules, and assist visitors.

• Monitoring site visitors, security cameras, and alarm systems to ensure overall site safety.

• Providing friendly, professional customer service to shoppers, store staff, and contractors.

• Responding swiftly and professionally to security alarms, medical calls, and site emergencies.

• De-escalating tense or crisis situations and coordinating directly with emergency services, including police, fire, and paramedics.

• Managing crowd control and evicting unauthorized individuals or trespassers when necessary.

• Providing basic medical response and First Aid until emergency services arrive.

• Writing clear, objective, and detailed incident reports, daily logs, and liability assessments using mobile technology and computer systems.

• Using two-way radios to maintain continuous communication with team members and dispatch.

Requirements

To perform effectively in this role, candidates must meet the following criteria:

• Work Authorization: Must be legally authorized to work in Canada.

• Schedule Availability: Full availability to work a flexible schedule, including days, evenings, overnight shifts, and weekends.

• Physical Stamina: Ability to walk 20 to 30 kilometers and climb multiple flights of stairs throughout a shift.

• Communication Skills: Clear written and spoken English skills to write formal reports and communicate clearly over two-way radios.

• Crisis Management: Ability to stay calm, focused, and composed when handling stressful situations or emergencies with minimal supervision.

• Teamwork & Interpersonal Skills: Strong active listening skills, a positive attitude, and a commitment to working collaboratively with team members.

Pay & Benefits

We believe in recognizing hard work and providing the support our team members need to thrive.

• Pay Rate: $17.00 – $23.50 per hour

• Extended Health Benefits: Comprehensive Medical, Dental, and Life Insurance options.

• Time Off: Paid vacation package.

• Career Advancement: Access to specialized security training with strong preference given to internal candidates for promotions.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Our Team?

If you are a dependable, customer-focused professional looking to build a career in security, we encourage you to submit your application. Qualified candidates will be contacted by our recruiting team for an initial interview.