Security Guard - Healthcare

Role Overview

Healthcare security requires a distinct balance of vigilance, professionalism, and empathy. In this role, you will serve as a reassuring presence for patients, visitors, and healthcare staff. Your primary purpose is to maintain a safe, secure environment where medical professionals can deliver care and patients can heal without safety concerns.

If you take pride in helping others, thrive in dynamic environments, and want a stable full-time position with continuous training and clear advancement opportunities, this role offers a rewarding path forward.

What Success Looks Like

Success in this position means being an active, approachable, and observant safety leader on-site.

• In your day-to-day: You will conduct thorough patrols, manage access control points, de-escalate stressful situations with calm authority, respond to calls for assistance, and complete precise written reports.

• Over time: You will become a trusted resource for facility staff, master emergency response protocols, and consistently demonstrate sound decision-making under pressure.

Key Responsibilities

• Perform regular foot and vehicle patrols across hospital grounds, hallways, and parking facilities to identify security hazards or safety breaches.

• Manage pedestrian and vehicular traffic at access points to maintain clear emergency routes and secure entrances.

• Respond promptly to incidents, distress calls, and emergency situations, coordinating with police, fire, or ambulance services when necessary.

• Provide compassionate assistance to patients, visitors, and staff while maintaining strong boundaries and site rules.

• De-escalate high-stress or sensitive situations using clear communication and conflict-resolution skills.

• Complete detailed site logs and write clear, objective incident reports using computer software and digital reporting tools.

• Maintain strict confidentiality regarding patient privacy, site information, and sensitive data.

• Utilize two-way radios and mobile technology to communicate effectively with team members and supervisors.

Qualifications & Requirements

Must-Have Qualifications

• Legally authorized to work in Canada.

• Ability to obtain an Alberta Security License.

• Valid Class 5 Driver's License and access to a personal, reliable vehicle.

• Flexibility to work a variety of shifts, including overnights, weekends, and holidays.

• Willingness to travel up to 500 km within the region as required for site assignments.

• Physical capacity to walk 18 to 20 km per shift, climb stairs, and stand for extended periods.

• Strong English communication skills, both written and spoken, with the ability to write clear operational reports.

• Proven ability to remain composed, logical, and effective during unexpected high-pressure situations.

Nice-to-Have Qualifications

• Current, valid Alberta Security License.

• Valid Standard First Aid and CPR Level C certification.

• Previous experience in security, healthcare support, customer service, or emergency services.

What We Offer

• Competitive hourly pay.

• Health and dental benefits plan (upon meeting plan eligibility criteria).

• Full uniform issue, including a monthly dry-cleaning allowance.

• Mileage reimbursement for full-time on-call mobile positions.

• Paid site-specific training and professional development.

• Strong internal promotion culture with long-term growth opportunities across a nationwide organization.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.