Posted 10 days ago
Selling Supervisor
@ Ralph Lauren
Halton Hills, Ontario
Overview
Ralph Lauren is hiring a full-time Selling Supervisor for its retail store leadership team. The role drives sales through team coaching, clienteling and selling about half the time, and covers cash handling and compliance. Shifts include day, evening, weekends and possibly overnight, with travel as required.
Responsibilities:
- Coach and develop the sales team
- Monitor sales targets and performance metrics
- Sell on the floor about 50% of the time
- Build customer loyalty through clienteling
- Supervise cash transactions and register balancing
Requirements summary:
- Retail supervisory or similar experience
- Excellent leadership and communication skills
- Ability to lift up to 30 lbs and stand for hours
- Flexible schedule including evenings, weekends and overnights
- Strong planning and time management skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Ralph Lauren
| Field | Value |
|---|---|
| Open jobs on Jobsy | 7 |
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
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As a Selling Supervisor, you will contribute as a member of the Store Leadership team by executing strategic plans to ensure a profitable business. Success is achieved through championing selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals, and priorities for the team. Your role will be pivotal in driving sales performance, enhancing customer satisfaction, and fostering a collaborative team environment. You will lead by example, providing feedback, coaching and support to the sales team, ensuring they are equipped with the necessary skills and knowledge to meet and exceed sales targets. Additionally, you will be responsible for monitoring sales metrics, sharing performance data, and executing strategies to drive performances and achieve goals.
Selling Supervisors are leaders within the store and the entry point for future Management roles within Ralph Lauren where you can begin to write your Next Great Chapter.
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Team Development & Leadership
- Foster a collaborative team environment through open communication, feedback, and recognition
- Drive team sales performance through coaching and development
- Monitor and achieve sales targets, KPIs and performance metrics
- Model selling behaviors and lead in performance metrics
- Act as mentor to employees, providing guidance to enhance skills and product knowledge
- Support training programs aligned with brand standards
- Provide feedback to Store Management on team performance and development needs
- Sell 50% of the time, implement clienteling strategies to build customer loyalty
- Execute promotional activities and sales events
- Ensure consistent customer experience aligned with Ralph Lauren and CEL standards
- Support customer concern process, escalating as needed to senior Management
- Champion new technology for New Ways of Selling and More Ways to Shop
- Communicate sales and profit performance tools to the store team
- Report product category opportunities and support store merchandising needs
- Support inventory control and maintain productivity standards
- Participate in recruitment and interviews as needed
- Supervise daily cash transactions, deposits, and register balancing
- Ensure compliance with health/safety regulations and company policies
- Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas
- Retail Supervisory or similar industry experience
- Fashion insights and awareness of industry trends a plus
- Excellent leadership and communication skills Ability to effectively communicate with customers and store personnel
- Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
- Ability to operate the register, stand, move and walk for multiple hours
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
- Possess and demonstrate business acumen
- Strong planning and prioritization/time management skills
Journal
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