Posted 2 months ago
Senior Business Solutions Architect
@ Uptempo
Overview
Uptempo, a marketing resource management SaaS company, is hiring a Senior Business Solutions Architect to design tailored solutions on its platform for customers. The role covers understanding customer goals, designing and integrating solutions, translating requirements into specifications, and working cross-functionally with sales, product and support teams. The posting requires 5+ years in a customer-facing role and strong marketing domain knowledge; it does not state a schedule, pay or work arrangement.
Responsibilities:
- Understand customer challenges and design scalable solutions on the Uptempo platform
- Design and implement integrations and customizations
- Translate customer requirements into functional specifications
- Collaborate with sales, product, support and implementation teams
- Document architectural decisions and project scope
Requirements summary:
- 5+ years in a customer-facing role driving business outcomes
- Strong marketing domain knowledge
- Solution architecture and integration experience
- Executive-level communication skills
- API-first integration experience with Workato or MuleSoft (preferred)
- SaaS professional services experience (highly preferred)
Tools & skills
Source and dates
Employer career site / ATS feed · teamtailor
- Employer posting date
- 2026-09-02
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Uptempo
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Marketing Decision Intelligence
Full company description
Uptempo is the enterprise platform for Marketing Decision Intelligence. We handle the complex, unglamorous work of collecting, governing, and unifying raw marketing data—so our customers can focus on what matters most: actually doing great marketing. By translating disparate data streams across systems in near real-time, Uptempo delivers actionable signals, forecasting, and troubleshooting for in-flight campaigns and programs. Our recommendation engine helps teams move faster with confidence. Over time, Uptempo evolves into an agentic partner that learns how your brand performs and continuously improves alongside you—driving greater impact through ongoing optimization and positioning marketing as a true revenue engine. Built with marketers, for marketers, Uptempo reconciles the four critical marketing data streams into one unified, governed system that speaks the native language of marketing. This creates true clarity: what happened, why it happened, and what to do next. Organizations no longer waste a quarter of their marketing budget proving value—they reclaim that time and budget to drive real growth. Uptempo enables continuous, confident decision-making for both humans and AI—shifting marketing out of forensic reporting and dashboard sprawl into an authoritative seat at the strategy table. Trusted by the world's biggest brands including Amazon, HubSpot, Cisco, and Unilever.
- LinkedIn followers
- 5,849
- People associated on LinkedIn
- 214
- Business categories
- Content Marketing
- CRM
- Information Technology
- Brand Marketing
- Digital Marketing
- Enterprise Resource Planning (ERP)
- Software
- Enterprise Software
- Marketing
- SaaS
- Other recorded names
- Uptempo
- Specialties
- Marketing planning
- Marketing planning software
- Marketing work management
- Marketing resource management
- Marketing budget management
- Marketing and finance alignment
- Marketing performance management
- and Marketing budgets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 31,116,346
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Uptempo is the enterprise platform for Marketing Decision Intelligence. We handle the complex, unglamorous work of collecting, governing, and unifying raw marketing data—so our customers can focus on what matters most: actually doing great marketing. By translating disparate data streams across systems in near real-time, Uptempo delivers actionable signals, forecasting, and troubleshooting for in-flight campaigns…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 201-500 employees |
| Organization type | Privately Held |
| Specialties | Marketing planningMarketing planning softwareMarketing work managementMarketing resource managementMarketing budget managementMarketing and finance alignmentMarketing performance managementand Marketing budgets |
| Open jobs on Jobsy | 2 |
| View page |
Uptempo is a leading marketing resource management SaaS company that empowers marketing teams to optimize their operations, improve efficiency, and drive business growth. We are looking for a Business Solutions Architect to join our amazing team and play a pivotal role in driving customer success through tailored solution design and architecture.
As a Business Solutions Architect, you will be responsible for understanding customer challenges and business objectives, then crafting scalable, efficient, and impactful solutions using Uptempo’s platform. This role requires a mix of technical expertise, customer-focused thinking, and strong communication skills to bridge the gap between our customers’ needs and our product’s capabilities.
One of the primary challenges for this role will be learning and mastering the Uptempo platform to effectively design and implement solutions that align with customer needs.
What you’ll do:
Partner with customers to understand their business goals and challenges, identifying how Uptempo’s platform can add value.
Design and implement scalable, flexible, and effective solutions, including integrations and customizations.
Gather and translate customer requirements into actionable functional specifications for development and deployment teams.
Collaborate cross-functionally with sales, product, support, and implementation teams to ensure successful solution delivery.
Effectively communicate technical concepts to both technical and non-technical stakeholders.
Maintain strong relationships with customers by actively listening and demonstrating empathy toward their needs and challenges.
Document architectural decisions, requirements, and project scope for transparency and future scalability.
Proactively identify potential roadblocks and develop practical, efficient solutions.
Manage customer expectations and resolve conflicts to ensure high customer satisfaction.
Key attributes for success:
Domain knowledge: Expertises in marketing or marketing performance management, budget allocation, or marketing operations — ideally in enterprise or multi-brand contexts.
Customer-Focused Thinking: Ability to deeply understand customers' business needs and align solutions accordingly.
Solution Design and Architecture: Expertise in designing scalable and efficient solutions, including customizations and integrations.
Stakeholder Management: Strong relationship-building skills with both internal teams and external customers.
Requirements Gathering: Ability to translate customer needs into clear functional requirements.
Problem-Solving Mindset: Quick thinking and solution-oriented approach in dynamic environments.
Clear and Concise Communication: Ability to simplify complex concepts for diverse audiences.
Documentation Skills: Strong ability to maintain accurate and thorough project documentation.
Empathy & Active Listening: Understanding customer pain points and fostering strong relationships.
Conflict Resolution: Ability to balance customer expectations with product and business constraints effectively.
Fun & Team-Oriented Mindset: A positive attitude and ability to collaborate in a fun, energetic, and supportive team environment.
Skills and experience we’re excited about:
5+ years of experience in a customer-facing role driving business outcomes.
Strong marketing domain knowledge
Experience in SaaS professional services or solutions is highly preferred.
Strong technical acumen with experience in solution architecture, integrations, and system configurations.
Executive-level communication skills: you can simplify complex architectural transformation decisions for executive stakeholders.
Understanding of APIs integration first strategies with familiarity to middleware solutions such as Workato or Mulesoft
Proven track record of successfully managing multiple stakeholders and delivering impactful solutions.
About Uptempo
Uptempo is on a mission to help marketers lead with confidence and love their jobs. Our marketing operations suite helps CMOs run marketing like a business. Our marketing operations suite gives them better visibility into plans, budgets, performance, and work management so they can make data-driven decisions faster.
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