Posted 4 months ago
Senior Client Success Manager - Programmatic
@ Zeta Global
Remote in Canada
Overview
Zeta Global is hiring a Senior Client Success Manager for Programmatic, a remote role based in Toronto, Ontario. The role manages client campaign performance across programmatic digital advertising, leads weekly client meetings, and drives account growth with the Client Success Director. Salary is $90,000 to $120,000 CAD depending on location and experience.
Responsibilities:
- Launch and manage cross-channel programmatic advertising campaigns
- Lead weekly client status meetings on reporting and optimization
- Prepare and deliver high-impact reporting presentations
- Recommend strategic upsell opportunities with sales
- Ensure high customer satisfaction in every interaction
Requirements summary:
- 3+ years in programmatic advertising account management, client success, or media planning
- Hands-on experience activating and reporting on campaigns in leading DSPs
- Strong analytical skills and high comfort with Excel
- Exemplary written and verbal communication skills
- Comprehensive experience with MS Office, especially Excel and PowerPoint
- Ability to travel as needed
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-07-02
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 3+ years |
| Travel | air: minimal · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Stock or equity, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Zeta Global
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Achieve the Impossible with AI-Powered Marketing
Full company description
At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ by transforming marketing challenges into measurable success. With the power of advanced AI and real-time proprietary data, we empower CMOs and marketers to turn ambitious goals into remarkable results and business growth. Our Zeta Marketing Platform (ZMP) redefines what’s possible in marketing. By unifying Identity, Intelligence and omnichannel Activation in a single platform, Zeta empowers marketers to deliver personalized experiences at scale and create more efficiencies to increase value. At Zeta, our culture fuels our success. We believe in pushing the boundaries of innovation, collaboration, and drive toward success. With over 2,000 global employees, we’ve built a team that is customer-centric, thrives on solving challenges, and supports one another so everyone can excel. Founded in 2007 by David A. Steinberg and John Sculley (former Apple CEO & Pepsi President), Zeta Global is headquartered in New York City. Learn how we help brands Achieve the Impossible at www.zetaglobal.com.
- LinkedIn followers
- 103,167
- People associated on LinkedIn
- 2,833
- Reported office locations
- 3 Park Ave, 33rd Floor, New York, New York 10016, US
- 6-3-679, II-IV Floors, Elite Plaza, Somajiguda, Hyderabad, India - 500 082, IN
- 50 Eastcastle Street, London, W1W 8EA, GB
- Karolinska 654/2, Prague, Prague 186 00, CZ
- 3102 West End Ave, Nashville, Tennessee, US
- 717 Market St, 700, San Francisco, California 94103, US
- Bernstorffsgade 21, Copenhagen, Capital Region of Denmark 1577, DK
- Business categories
- Compliance
- Consulting
- Risk Management
- Information Services
- Marketing
- Insurance
- Analytics
- Advertising
- Other recorded names
- Zeta Global
- Specialties
- CRM
- Email Marketing
- Display Advertising
- Cross-Channel Marketing
- Social Media Marketing
- Data Management
- Email Service Provider
- Analytics
- Data Warehousing
- Transactional Email
- Database Services
- AI
- Artificial Intelligence
- Customer Acquisition
- Prospect Acquisition
- Customer Data Platform
- Omnichannel Marketing
- Addressability
- Growth Marketing
- and Customer Retention
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,462,700,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ by transforming marketing challenges into measurable success. With the power of advanced AI and real-time proprietary data, we empower CMOs and marketers to turn ambitious goals into remarkable results and business growth. Our Zeta Marketing Platform (ZMP) redefines what’s possible in marketing. By unifying Identity…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Headquarters | New York, New York |
| Organization type | Public Company |
| Year founded | 2007 |
| Specialties | CRMEmail MarketingDisplay AdvertisingCross-Channel MarketingSocial Media MarketingData ManagementEmail Service ProviderAnalyticsData WarehousingTransactional Email |
| Open jobs on Jobsy | 3 |
| View page |
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
The Senior Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.
This role is remote out of Toronto, Ontario in Canada.
Responsibilities:
- Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
- Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
- Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
- Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs
- Prepare and conduct high impact reporting presentations in collaboration with analytics team
- Ensure exemplary customer satisfaction levels with every customer interaction
Desired Skills and Experience:
- 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
- Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
- Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
- Strong analytic skills, including high level of comfort with Excel
- Passion for digital media and thorough knowledge of the programmatic advertising industry
- Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
- Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
- Intelligent, outgoing individual with interpersonal skills and work ethic
- Comprehensive experience with MS Office, particularly Excel and PowerPoint
- Ability to travel as needed
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $90,000 - $120,000 CAD, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-MR1
#LI-Remote
Journal
Only you can see this. Kept on this device, and in your account when you sign in.