Posted yesterday
Senior Manager, Debit eCommerce
@ Royal Bank of Canada
Toronto, Ontario
Requirements summary:
- Deliver Product Strategy: Translate strategic direction into execution plans for Virtual Visa Debit and Interac Direct, with defined KPIs, MVPs, and iterative launches to improve client…
- Execution Mindset: Operator's mindset with the ability to dive into details, anticipate downstream client and business impacts, and keep decisions aligned with RBC's broader goals.
- Stakeholder Influence: Ability to build alignment and influence cross-functional partners, including Operations, Technology, Risk, and external payment ecosystem partners.
- Project Leadership: Experience leading large, complex projects from planning through delivery, with strong organization and time management.
- Analytical Storytelling: Ability to turn complex data into clear, data-driven narratives for executive audiences and simplify complexity into actionable solutions.
- Leadership and Ownership: Demonstrated leadership and interpersonal skills, with the ability to work independently, handle ambiguity, and take initiative.
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Royal Bank of Canada
Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/
- LinkedIn followers
- 932,626
- People associated on LinkedIn
- 96,867
- Reported office locations
- 200 Bay Street, Toronto, Ontario M5J 2J5, CA
- 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
- 2 Park St, Sydney, NSW 2000, AU
- 100 Bishopsgate, London, England EC2N 4AA, GB
- Persiaran Apec, Cyberjaya, Selangor 63000, MY
- 60 S 6th St, Minneapolis, MN 55402, US
- Business categories
- Wealth Management
- Commercial Lending
- Finance
- Banking
- Payments
- Asset Management
- Insurance
- Lending
- Financial Services
- Financial Exchanges
- Other recorded names
- Royal Bank of Canada
- RBC
- Specialties
- finance
- banking
- investing
- insurance
- financial planning
- wealth management
- and capital markets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 22,251,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | financebankinginvestinginsurancefinancial planningwealth managementand capital markets |
| Open jobs on Jobsy | 1,049 |
| View page |
Job Description
What is the opportunity?
In this role, you will support and operationalize the strategic direction for the Debit eCommerce portfolio, understand client needs and strengthen RBC's competitive position. You will be accountable for day-to-day operations for the Virtual Visa Debit and Interac Direct portfolios, covering operational risk, compliance, monthly reporting, ongoing projects and issues, and foster strong external vendor relationships.
In addition, you will work with key partners in Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to ensure end-to-end management.
This is a critical role within the Everyday Banking team, advancing Personal Banking's Empower 2030 goals. This role reports into the Director, Debit eCommerce.
This role requires in-office attendance four days per week, with one day of flexibility for remote work.
What will you do?
- Drive Portfolio Performance: Own day-to-day execution and P&L for the Debit eCommerce portfolio, including monthly reporting, variance analysis, and performance tracking.
- Deliver Product Strategy: Translate strategic direction into execution plans for Virtual Visa Debit and Interac Direct, with defined KPIs, MVPs, and iterative launches to improve client experience, grow revenue, and reduce costs.
- Build Business Cases: Develop financial models and validate demand to inform investment and product decisions.
- Lead Cross-Functional Delivery: Drive alignment and execution with Enterprise Payments, Cards & Loyalty, Marketing, Business Risk, Fraud, Operations, Digital, and Technology to optimize end-to-end product performance.
- Own Risk and Compliance: Manage operational, AML, fraud, reputational, and regulatory risk, and lead remediation with Legal, Compliance, Privacy, and other risk partners.
- Resolve Issues and Client Pain Points: Triage product issues, identify root causes with Operations, Digital, and Technology, and deliver fixes.
- Lead Strategic Projects: Shape, plan, and deliver cross-functional projects and mandates, building stakeholder buy-in along the way.
- Manage External Partners: Build and maintain vendor and payment ecosystem relationships.
- Benchmark the Market: Track payments trends, economic conditions, and competitor activity, and report product impact to leadership.
What do you need to succeed?
Must-have
- Execution Mindset: Operator's mindset with the ability to dive into details, anticipate downstream client and business impacts, and keep decisions aligned with RBC's broader goals.
- Stakeholder Influence: Ability to build alignment and influence cross-functional partners, including Operations, Technology, Risk, and external payment ecosystem partners.
- Project Leadership: Experience leading large, complex projects from planning through delivery, with strong organization and time management.
- Payments and Risk Acumen: Understanding of payments and business risk, with sound judgment in decision-making.
- Analytical Storytelling: Ability to turn complex data into clear, data-driven narratives for executive audiences and simplify complexity into actionable solutions.
- Leadership and Ownership: Demonstrated leadership and interpersonal skills, with the ability to work independently, handle ambiguity, and take initiative.
- Senior Experience: Experience in a comparable senior role.
- Ability to be on site/in office 4 days a week.
Nice-to-have
- Advanced Data Analytics: Deep expertise in turning complex datasets into insights that drive product and risk decisions.
- P&L Improvement: Proven P&L analysis that improves profitability and competitiveness for payment products.
- Program Management: Advanced knowledge of formal project or program management methodologies.
- Product Knowledge: Strong knowledge of Konek, Interac Direct, card products and Virtual Visa Debit
- Industry Knowledge: Prior experience managing strategic external relationships with payment rail providers
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall ModelAdditional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-11-09Application Deadline:
2026-11-24Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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