Posted 8 days ago
Senior Manager, Process & Product
@ SSENSE
Montréal, Quebec
Overview
SSENSE is hiring a Senior Manager, Process & Product to lead a team shaping its Planning, Merchandising and Creative platforms. The role bridges commercial stakeholders and software engineering, owning the product lifecycle and integrating AI/ML into enterprise tools. The posting describes a full-time, hybrid position with extended health and retirement benefits.
Responsibilities:
- Define and execute a 12-18 month technical roadmap for Planning, Merchandising and Creative
- Coach a team of product and process managers
- Direct integration of AI/ML capabilities into core tools
- Oversee vendor evaluations, SaaS integrations and platform stability
- Serve as liaison for platform health in executive reviews
Requirements summary:
- 7+ years in product management or digital operations, 3+ years managing teams
- Six Sigma Green Belt and Professional Product Management Certification
- Bachelor's degree; MBA preferred
- Experience with enterprise execution software
- Track record shipping AI/ML-enhanced tools
- Deep understanding of data flow and system integration
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · teamtailor
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Product management |
| Experience | 7+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Licences & certifications | Six Sigma Green Belt, Professional Product Management Certification |
| Education | Bachelor’s degree (required), Master’s degree (preferred) |
| Fields of study | Business Technology, Computer Science |
| Perks mentioned | Generous parental leave, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SSENSE
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Co-founded in 2003 by brothers Rami, Firas, and Bassel Atallah, and headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content. SSENSE generates an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. We are always on the lookout for top talent to join us as we embark on bold and challenging initiatives. At SSENSE, each employee plays a critical role in driving the organization’s strategic plan forward. Join a world class team continuously pushing the limits of traditional e-commerce in the relentless pursuit of excellence and innovation. ------ La page Carrières de ce site Web est la seule source officielle d'opportunités d'emploi chez SSENSE. Nous encourageons l'ensemble des candidat·es à postuler uniquement aux postes publiés ici. SSENSE ne demande aucun paiement, aucune information bancaire ou toute autre information financière dans le cadre de son processus de recrutement. Si vous recevez une offre d'emploi ou une communication de recrutement qui vous semble suspecte ou qui vous invite à postuler ailleurs, veuillez la traiter avec prudence et en vérifier l'authenticité avant d'y répondre. The Careers Page on this website is the only official source for employment opportunities with SSENSE. We encourage all applicants to apply only through positions posted here. SSENSE does not request payment, banking information, or other financial information as part of the recruitment process. If you receive a job offer or recruitment communication that appears suspicious or directs you to apply elsewhere, please treat it with caution and verify its authenticity before responding.
- LinkedIn followers
- 178,120
- People associated on LinkedIn
- 1,423
- Reported office locations
- 333 Chabanel O., Montréal, QC H2N 2G1, CA
- 418 Saint-Sulpice, Montréal, QC H2Y 2V5, CA
- 560 Broadway, Suite 306, New York, New York 10012, US
- Avenue Louise 350, Brussels, Brussels Region 1050, BE
- Brussels, BE
- Saint-Laurent, Quebec, CA
- Business categories
- E-Commerce
- Fashion
- Retail
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- SSENSE
- Specialties
- Retail
- Fashion
- Technology
- E-Commerce
- Creative
- Studio
- and Luxury
- Profile identifies a recruitment agency
- No
- Reported total investment
- 40,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Co-founded in 2003 by brothers Rami, Firas, and Bassel Atallah, and headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an e-commerce engine and a…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 501-1,000 employees |
| Headquarters | Montréal, QC |
| Organization type | Privately Held |
| Specialties | RetailFashionTechnologyE-CommerceCreativeStudioand Luxury |
| Open jobs on Jobsy | 18 |
| View page |
About Us:
SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.
About the Role:
As the Senior Manager, Process & Product, you will lead a specialized team responsible for shaping SSENSE’s Planning, Merchandising, and Creative platforms. Acting as the critical bridge between commercial stakeholders and software engineering, you will oversee the complete product lifecycle - from business process design and UI/UX architecture to complex tooling functionality. Ultimately, you will balance strategic portfolio governance, people leadership, and workflow optimization to translate commercial requirements into high-performing, AI-enhanced software capabilities.
What You Will Do:
Partner with executive stakeholders to define and execute a 12-18 month technical roadmap for Planning, Merchandising, and Creative domains, aligning technology delivery with commercial objectives.
Coach a high-performing team of Product and Process Managers across user research, UI/UX prototyping, functional scoping, and rollout management.
Guide the team in delivering friction-free, intuitive UI/UX layouts and automated business processes that eliminate context switching and redundant data entry.
Direct the integration of advanced AI/ML capabilities (e.g., Generative AI asset creation, intelligent assistants, automated tagging) into core enterprise tools to maximize task velocity.
Serve as the principal liaison for platform health in executive reviews (S&OP/WBRs) while overseeing third-party vendor evaluations, SaaS integrations, and platform stability.
Qualifications:
7+ years in product management, business process engineering, or digital operations (ideally in e-commerce/retail tech), with 3+ years directly managing digital delivery teams.
Bachelor’s degree in Business Technology, Computer Science, or related field (MBA preferred), along with a required Six Sigma Green Belt and Professional Product Management Certification.
Proven functional ownership of complex enterprise execution software, such as Assortment Planning Tools, Merchandising Engines, and Creative/DAM/PIM platforms.
Demonstrated track record of evaluating, designing, and shipping AI/ML-enhanced tools, automated content workflows, and predictive decision-support capabilities.
Deep technical understanding of end-to-end data flow, system integration, and vendor readiness (RFIs/RFPs, contract negotiations).
What Sets You Apart:
Strategic Connector: Exceptional stakeholder management skills, with a unique ability to translate high-level commercial strategy into clear, executable engineering deliverables across a global matrix.
Forward-Thinking Visionary: A champion of modern technology who proactively designs productive "Human + AI" operational workflows while coaching peers on ethical AI applications.
Analytical Problem Solver: Highly capable of diagnosing systemic disruptions in complex workflows and implementing scalable technical or process-based solutions.
Executive Presence: Superior communication skills with the ability to confidently articulate complex architectural challenges and platform performance metrics to senior leadership.
Empathetic Coach: A dedicated people leader with a passion for mentoring senior team members, building digital excellence, and fostering a culture of direct accountability.
Why Join Us:
Extended health and dental benefits, including comprehensive mental health programs and coverage.
Parental top up program.
Generous employee discount onssense.com.
Access to telemedicine and employee and family assistance program.
Savings and retirement plan matching contributions.
Gender Affirmation Coverage.
Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.
SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!
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