Senior Manager, Skills Development Programs

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

The team - Rogers Cybersecure Catalyst
Rogers Cybersecure Catalyst (Catalyst) empowers individuals and organizations to seize the opportunities and tackle the challenges of cybersecurity. Together with our partners and collaborators, we work to realize a vision of healthy democracies and thriving societies, powered by safe and secure digital technologies.

Through our groundbreaking training and certification programs; unique commercial acceleration programs for cybersecurity start-ups and scale-ups; first-of-its-kind cyber range; wide-ranging public education programs; and influential policy interventions, the Catalyst helps drive Canada’s global competitiveness in cybersecurity.

The Catalyst is a not-for-profit corporation owned and operated by Toronto Metropolitan University and based in Brampton, ON. Hybrid work schedule with expectations of 2 days in the Brampton offices.

The Opportunity

We’re looking for an innovative and strategic Senior Manager, Skills Development Programs, to join and drive the development, management, and implementation of cybersecurity training programs. In this role, you’ll ensure all programs align with Catalyst’s strategic priorities and deliver on its mission to enhance cybersecurity skills and workforce readiness. You’ll oversee daily program implementation and operations, collaborate with internal and external stakeholders, and conduct in-depth market research to keep our programs responsive to industry trends and workforce needs.

Key responsibilities:

• Developing, planning and implementing new revenue-generating and funded training programs for the department, working closely with internal and external stakeholders as needed.
• Collaborating with the Director, Executive Director, and other leadership team members, and making recommendations on cybersecurity training program growth and expansion.
• Leading the planning, implementation, and operations of program expansions and adjustments. Leading planning for resourcing and budgeting, developing policies, and creating and leading project plans and program timelines.
• Designing and conducting rigorous assessments to evaluate program success indicators. Developing and tracking KPIs and collecting and evaluating success indicators relevant to each program, eg., long-term learner success indicators (e.g. application quality vs. certification outcomes; hiring trends, etc.).
• Managing and supervising staff, establishing goals, setting expectations and evaluating performance. Providing clarity of roles, responsibilities and accountabilities in order to enable staff to manage their areas of responsibility in an effective, efficient and transparent manner.
• Creating pathways for fee-for-service work by engaging with public and private sector clients.

Qualifications
To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a post-secondary degree in business administration, human or social services, psychology, sociology, or a related field (Master’s degree in higher education leadership would be considered an asset).
• A minimum of 6 years of experience in designing, developing and evaluating upskilling training programs in the private and public sector
• Experience in curriculum design, experiential learning, in government programming and a corporate setting
• Experience in building employer relationships, showcasing engagement benefits to employers and sustaining effective learner and employer relations;
• Understanding of fee-for-service work and government-funded programs
• Strong knowledge of the labour market and graduate recruitment trends with the ability to interpret and communicate these trends to clients (e.g., learners and Alumni, employers).
• Knowledge of career upskilling and cybersecurity skill training program planning, design, development and evaluation principles.
• Significant knowledge of cybersecurity industry hiring and training practices, trends and research.
• Experience leading staff teams and their skill development
• Strong strategic, critical thinking and decision-making skills and judgment
• Knowledge of MS Office, custom databases, Client Relationship Management (CRM) systems and web-based applications, social media platforms, etc.
• Strong oral and written communication and presentation skills, including excellent group facilitation and public-speaking skills.
• Ability to travel occasionally across Canada and internationally.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Leadership Competencies

Leaders at TMU are required to demonstrate the following Leadership Competencies:

• Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
• Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.
• Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
• Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
• Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.

Additional Information (MAC)

• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.