Posted 2 days ago
Senior Practice Specialist | Hybrid
@ Hello World Recruitment
Brampton, Ontario
Overview
Hello World Recruitment is hiring a Senior Practice Specialist for an established Canadian insurance brokerage in its Commercial Lines Service Unit in Toronto or Durham, ON. The role handles complex processing for mid-market and large commercial accounts, policy transactions, insurer documentation, and serves as senior escalation point. The posting states hybrid work, full-time permanent, $80,000 to $110,000 plus variable compensation and performance bonus.
Pay:
$80,000–$110,000 a year
Responsibilities:
- Process and administer mid-market and large commercial accounts
- Manage renewals, endorsements, cancellations and policy changes
- Review insurer documentation and resolve processing discrepancies
- Provide technical guidance and act as senior escalation point
Requirements summary:
- Active RIBO licence
- Minimum 5 years of commercial insurance experience
- Experience with mid-market and large commercial accounts
- Strong knowledge of commercial lines coverage and policy documentation
- EPIC experience is a strong asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · jobsmedia
- Employer posting date
- 2026-11-07
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO |
| Perks mentioned | Retirement plan, Performance bonus, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hello World Recruitment
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Full company description
Hello World Recruitment is the Canadian recruitment firm dedicated to Insurance professionals in North America. We understand the specificities of every company and select highly qualified professionals and executives who can execute and innovate, but also blend in the organization's culture and context. We partner with the most exciting teams to offer career-defining opportunities. We take pride in supporting your career growth and building highly collaborative Insurance teams.
- LinkedIn followers
- 3,426
- People associated on LinkedIn
- 3
- Reported office locations
- Montreal, Québec, CA
- Toronto, CA
- Other recorded names
- Hello World Recruitment
- Profile identifies a recruitment agency
- Yes
Hello World Recruitment is the Canadian recruitment firm dedicated to Insurance professionals in North America. We understand the specificities of every company and select highly qualified professionals and executives who can execute and innovate, but also blend in the organization's culture and context. We partner with the most exciting teams to offer career-defining opportunities. We take pride in supporting your…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 2-10 employees |
| Headquarters | Montreal, Québec |
| Organization type | Privately Held |
| Year founded | 2022 |
| Open jobs on Jobsy | 86 |
| View page |
Senior Practice Specialist
Commercial Lines | Toronto or Durham, ON | Hybrid | Full Time, Permanent
$80,000 to $110,000 + Variable Compensation & Performance Bonus
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
This is a strong opportunity for a senior Commercial Lines professional who enjoys being the person others can rely on for complex processing, technical insurance questions, and day-to-day support.
You will join a Commercial Lines Service Unit supporting mid-market and large commercial accounts. This is a hands-on position with no direct reports, but you will act as a senior resource and escalation point for the team.
What You’ll Need
• Active RIBO license
• Minimum 5 years of Commercial Insurance experience
• Experience with mid-market and/or large commercial accounts
• Strong knowledge of Commercial Lines coverage and policy documentation
• Strong understanding of insurer requirements and commercial policy transactions
• Experience handling complex commercial accounts
• Strong problem-solving and organizational skills
• Excellent attention to detail
• Strong communication skills
• Ability to provide guidance and support while remaining hands-on
• EPIC experience is a strong asset
The Opportunity
In this role, you will work closely with Producers, Senior Account Managers, and Senior Placement Brokers to ensure complex commercial accounts are handled accurately and efficiently.
Your responsibilities will include:
• Processing and administering mid-market and large commercial accounts
• Managing renewals, endorsements, cancellations, policy changes, certificates, invoicing, and other policy transactions
• Reviewing insurer documentation and maintaining accurate account information
• Supporting complex and multi-policy commercial accounts
• Resolving processing issues and discrepancies
• Providing technical and procedural guidance to other team members
• Acting as a senior escalation point for the Commercial Lines Service Unit
• Supporting workload prioritization and operational issues when required
• Supporting onboarding, workflow consistency, and process improvements
Compensation & Benefits
• $80,000 to $110,000 annual compensation range
• Variable commission and potential performance-based bonus
• Hybrid work flexibility
• Group RRSP matching
• Paid personal days
• Group health benefits and EFAP
• Professional membership fees, including RIBO, IBAO, and IIC
• Professional development and educational reimbursement
• Professional office environment and free parking
Journal
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