Senior Privacy & Records Analyst

Job Summary

BC Financial Services Authority (BCFSA) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;

• Removing barriers that may prevent equitable employment; and

• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be selected as one of BC's Top Employers (2025) in recognition of our competitive compensation, work-life balance, and progressive programs.

WHAT WE OFFER:

When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

• Healthy living and work-life balance

• Comprehensive health and wellness benefits plan

• Opportunities for personal and professional development

• Competitive compensation

• A challenging and engaging team environment

• Defined benefits pension plan

• Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

SUMMARY

This position leads the development, implementation, and maintenance of BCFSA’s records management system, processes freedom of information requests, and supports BCFSA’s privacy management program.

ACCOUNTABILITIES

• Develops and implements strategies for maintaining sound records management practices at BCFSA, including optimizing storage, retrieval, archiving, and secure destruction of records.
• Leads the implementation and maintenance of BCFSA’s corporate records management system in SharePoint Online and Microsoft Purview compliance centre, in alignment with the Information Management & Technology branch.
• Develops and maintains digitization and metadata standards, and works with business and technical stakeholders to meet regulatory and business requirements.
• Gather and analyze business and record management requirements, develops, and communicates solutions options using techniques such as process mapping, mock-ups, diagrams, and demonstrations, and identify opportunities to improve records management processes, systems, and outcomes.
• Defines Purview records management rules to align with the Information Management Act and associated records management schedules.
• Collaborates with IM&T resources to design and improve SharePoint records management (e.g., site layouts, templates, security, navigation, forms, workflows, user interfaces, searching capabilities, and metadata tagging) to ensure compatibility with Purview and approved artificial intelligence business tools.
• Develops standards, process documentation, presentations, briefings, and procedures for records management business and technical configurations in SharePoint and Purview.
• Develops and delivers training and coaching to SharePoint users and super users, and Purview users, to sustain appropriate records management practices.
• Manage and process Freedom of Information (FOI) requestsin accordance with legislative requirements, providing expert advice, recommendations, and oversight to staff on access to information, records disclosure, and privacy considerations.
• Coordinate the collection, review, and preparation of responsive records and information packages, applying applicable legislation, regulations, policies, and procedures to support accurate and compliant disclosure decisions.
• Facilitate the release of records and information, ensuring appropriate review, approvals, and sign-off requirements are met.
• Identify unusual, complex, or sensitive matters, seek guidance as required and escalates files that fall outside established criteria or involve significant risk or contentious matters.
• Supports the corporate information sharing agreement program by maintaining the registry of agreements and assting with related documentation, tracking, and compliance activities.
• Prepares privacy impact assessments and tracks initiatives or systems that have not been fully assessed for review by the Manager.
• Conducts privacy reviews of projects, programs, or initiatives as assigned by the Manager, and supports mitigating privacy breaches.
• Contributes to the development of internal work practices (e.g., policies, procedures, and tools) and assigns work of the team, as well as managing the central inbox, reports on FOI requests, and contributes to the FOI Database.
• Contributes to, participates in, and supports organizational business transformation projects and initiatives.

JOB REQUIREMENTS

• Minimum 3 years of experience in related field.
• Knowledge of records management systems.
• Experience working in a confidential capacity and leading others.
• Knowledge of financial, records management, and information and privacy policies and procedures, the Information Management Act, ARCS/ORCS, and the Freedom of Information and Protection of Privacy Act.
• Ability to establish and maintain effective working relationships and communication with a variety of stakeholders.
• Excellent organizational skills to manage diverse workloads effectively and independently with high attention to detail.
• Proficiency in using Microsoft Office suite of products, including SharePoint.
• Knowledge of Microsoft Purview compliance center and/or artificial intelligence business tools is an asset.
• Ability to exercise judgement, initiative, and discretion.
• Ability to identify and recommend improvements to processes to advance service levels for both internal and external users.
• Excellent written and verbal communication skills and strong presentation skills.
• Work collaboratively with a variety of work teams.

EDUCATION

• Diploma or degree in business administration, public administration, records management, or equivalent, or combination of education and experience in records management, freedom of information, and/or privacy.

PROVISOS

Candidates must be eligible to work in Canada and living in British Columbia or intent to settle in the province.

Internal candidates are kindly requested to use their BCFSA email address when applying for this position. This will help us identify and streamline the internal application process.

Hiring Process Accommodation

BCFSA wants to ensure every job applicant is treated fairly and with respect and encourages applications from all candidates, including those with diverse abilities. We welcome you to inform us confidentially if you may require any special support in the application process, including disability accommodation, in order to participate fully in our recruitment experience. Email us at [email protected] to notify us of any needs related to your job application.