Senior Program Manager

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [email protected]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way. Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career. Based on your role, you may receive:

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

Want to make a difference in your career? Consider this opportunity.

The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with external partners. The role develops strategies, budgets, funding proposals, and operating plans to enable successful program delivery and execution.

The Senior Program Manager also leads Agile practice enablement and transformation, establishing enterprise standards, coaching teams and leaders, removing impediments, and driving continuous improvement. Working across Digital Excellence in Health (DxH), Ontario Health Regions, the Ministry, Health Service Providers, and other partners, the role builds strong collaborative relationships and influences stakeholders to deliver coordinated, high-quality outcomes.

Key Responsibilities

• Lead Digital’s transformation through enterprise standards, strategic guidance, Centre of Excellence leadership, Agile coaching, impediment removal, and continuous improvement.
• Standardize Agile team practices and delivery approaches to improve team effectiveness, optimize ways of working, and strengthen delivery across the organization.
• Lead the strategy, planning, execution, and performance evaluation of complex, often province-wide programs.
• Engage and communicate effectively with senior leaders, executives, the Board, funders, government partners, and other internal and external stakeholders.
• Provide thought leadership, subject matter expertise, coaching, and guidance to program teams and partners.
• Lead change across programs, working collaboratively with peers and partners to support effective execution and adoption.
• Partner across enterprise programs to align priorities, enable collaboration, and deliver consistent outcomes.
• Provide client service to internal teams, government, and external health system partners.
• Make and support complex decisions with significant organizational impact, requiring sophisticated solutions and long-term corrective action.

Program Outcomes

• The Senior Program Manager supports the achievement of program objectives aligned with Ontario Health values and the DxH operating model, ensuring:
• DxH and Ontario Health partners are informed, supported, and equipped to operationalize Ministry, DxH, and organizational strategies and initiatives.
• Program partners understand and support Ministry, DxH, and Ontario Health processes and plans.
• Partners understand digital assets and services and their value in enabling care and supporting business needs.
• Employees understand how their work contributes to broader Ontario Health objectives.
• Partners are supported in coordinated planning and delivery of high-quality, accessible clinical care enabled by digital and virtual tools.
• Program partners feel engaged, valued, informed, and that their needs are recognized and addressed.

Qualifications

Education and Experience

• Bachelor’s or Master’s degree in Business, Health Studies, Public Administration or related field, or equivalent experience.
• Project Management, Agile Certification or related professional designation as an asset.
• Enterprise Agile coaching experience and proficiency with Agile frameworks and tools, including Azure DevOps or Jira, as an asset.
• 7 to 10 years of overall experience in related roles with progressively increasing scale, scope, and execution authority up to a leadership role.
• Experience in the health care sector and public service, with existing positive relationships, preferred.
• Extensive experience in contract and budget management, including standard terms and conditions.
• Experience working in a hybrid environment and effectively supporting teams virtually and in person.
• Experience planning and leading large meetings.
• Advanced knowledge and understanding of the Project Management Life Cycle and Software Development Life Cycle, as well as modern ways of working, including Agile/Scrum.

Key Competencies

• Exceptional leadership, motivational, interpersonal, and team-building skills, with a demonstrated ability to drive results and improve the impact of technology initiatives.

• Strong communication and influencing skills, including the ability to navigate conflicting interests, sensitive or controversial information, and crucial conversations.

• Strong knowledge translation skills with the ability to understand complex technical initiatives and communicate their meaning to diverse audiences.

• Strong relationship-building, consensus-building, contract negotiation, and management skills.

• Ability to manage and prioritize multiple projects concurrently while maintaining a strong delivery focus and sense of accountability.

• High degree of professionalism, discretion, flexibility, and adaptability, including appropriate handling of sensitive and confidential matters.

• Demonstrated ability to work independently and collaboratively within a team.

• Strong emotional intelligence and ability to actively listen, facilitate, and communicate complex content to large and diverse audiences.

• Ability to remain calm and rational under pressure.

• Political acuity and ability to effectively navigate relationships with government partners.

• Ability to make decisions with significant organizational impact.

Location:Ontario Health (OH) welcomes applications from candidates across Ontario. Please note that this role follows an in-office work model, requiring employees to work from a designated, approved Ontario Health location

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 7

External Application Deadline Date:

November 23, 2026

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.