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Posted 16 days ago

Senior Service Operations Security Technician- Locksmith

@ Diebold Nixdorf

Vancouver, British Columbia

Full-time4+ years experience
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Overview

Diebold Nixdorf is hiring a senior Service Operations Security Technician (locksmith) for full-time on-site maintenance and repair of safes, vaults, safe deposit boxes, mechanical and electronic locks, and vacuum air tube systems. The role leads by example on call prioritization and parts management and requires a valid provincial Locksmith License. The posted base salary is $70,000 to $81,120 per year.

Responsibilities:

  • Performs advanced service on safes, vaults, safe deposit boxes and locks
  • Responds to service calls accurately and on time
  • Provides technical guidance to resolve issues and find root causes
  • Leads service call prioritization, closure and parts management
  • Recommends and implements service and process improvements

Requirements summary:

  • 4-6 years of relevant service experience or equivalent
  • Valid provincial Locksmith License
  • Good written and spoken business English
  • Education or equivalent work experience

Tools & skills

Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-10-22
First seen by our source
2026-10-22
Source record updated
2026-10-27

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentMaintenance & repair
Experience4+ years
Hours per week40 (estimated)
Travelair: none · ground: moderate
Work settingClient sites
PositionSitting and standing
Physical demandsphysical moderate · computer low
LanguagesEnglish
Licences & certificationsLocksmith License
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Diebold Nixdorf

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We automate, digitize, and transform the way people bank and shop.

Full company description

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. Its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers every day. As an innovation partner for nearly all of the world's top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that power the daily operations and consumer experience of financial institutions and retailers around the world.

LinkedIn followers
362,327
People associated on LinkedIn
20,573
Reported office locations
  • 350 Orchard Ave NE, North Canton, Ohio 44720, US
  • Bracknell, GB
  • Mumbai, IN
  • Paderborn, DE
  • Warsaw, PL
  • London, GB
  • Katowice, PL
  • Utrecht, NL
  • Kuala Lumpur, MY
  • São Paulo, BR
  • Mexico City, MX
  • Toronto, Ontario, CA
  • Montreal, Quebec, CA
  • London, Ontario, CA
  • Hyderabad, IN
  • Dublin, IE
  • Singapore, SG
  • Bogota, CO
  • San Jose, CR
  • Prague, CZ
  • Vélizy, FR
  • Sydney , AU
Business categories
  • Finance
  • E-Commerce
  • Information Technology
  • Banking
  • Logistics
  • Software
  • Hardware
  • Retail
  • Internet
  • Security
  • Financial Services
  • Manufacturing
  • Information Technology Support Services
Other recorded names
  • Diebold Nixdorf
  • Diebold Nixdorf Germany
Specialties
  • self-service solutions
  • services
  • security solutions
  • software
  • retail solutions
  • fintech solutions
  • point of sale
  • AI
  • and Fintech
Profile identifies a recruitment agency
No
Reported total investment
1,737,000,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. Its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers every day. As an innovation partner for nearly all of the world's top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology…

FieldValue
IndustryIT Services and IT Consulting
Company size10,001+ employees
HeadquartersNorth Canton, Ohio
Organization typePublic Company
Year founded1859
Specialtiesself-service solutionsservicessecurity solutionssoftwareretail solutionsfintech solutionspoint of saleAIand Fintech
Open jobs on Jobsy6
LinkedInView page
Job description

Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general locksmithing, vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.

  • Serves as a senior level Service Operations technician.
  • Works with customers and / or fellow team members to analyze complex problems and perform detailed needs assessments.
  • Performs advanced level service on various products, including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, multivendor VAT systems, etc.
  • Provides technical guidance to help others resolve issues and determine the root cause, helping insure non-recurrence.
  • Leads by example with service call prioritization, call handling, call closure procedures and parts management.
  • Recommends and helps implement service and process improvement procedures.
  • Education or equivalent work experience required.
  • Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
  • Good business English skills (Written and spoken).
  • Hold a valid Locksmith License in the province.

The annual base salary range for this position is 70,000 to 81,120

Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.

#LI-JS3

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


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