Posted 4 days ago
Senior Service Operations Security Technician- Locksmith
@ Diebold Nixdorf
Edmonton, Alberta
Overview
Diebold Nixdorf is hiring a Senior Service Operations Security Technician to perform advanced on-site maintenance and repair of safes, vaults, safe deposit boxes, after-hours depositories, locks and vacuum air tube systems for its customers. The role leads service call prioritization and parts management, guides other technicians on root cause analysis, and recommends process improvements. The posting requires 4 to 6 years of relevant experience, a provincial locksmith licence, and good business English.
Responsibilities:
- Performs advanced service on safes, vaults, safe deposit boxes and electronic locks
- Provides technical guidance and determines root causes of issues
- Leads service call prioritization, call handling and parts management
- Recommends and implements service and process improvements
Requirements summary:
- 4 to 6 years of relevant experience in Service Operations Security
- Provincial locksmith licence
- Good written and spoken business English
- Education or equivalent work experience
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Mechanical & electrical trades |
| Experience | 4+ years |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Licences & certifications | Licensed Locksmith |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Diebold Nixdorf
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We automate, digitize, and transform the way people bank and shop.
Full company description
Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. Its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers every day. As an innovation partner for nearly all of the world's top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that power the daily operations and consumer experience of financial institutions and retailers around the world.
- LinkedIn followers
- 362,327
- People associated on LinkedIn
- 20,573
- Reported office locations
- 350 Orchard Ave NE, North Canton, Ohio 44720, US
- Bracknell, GB
- Mumbai, IN
- Paderborn, DE
- Warsaw, PL
- London, GB
- Katowice, PL
- Utrecht, NL
- Kuala Lumpur, MY
- São Paulo, BR
- Mexico City, MX
- Toronto, Ontario, CA
- Montreal, Quebec, CA
- London, Ontario, CA
- Hyderabad, IN
- Dublin, IE
- Singapore, SG
- Bogota, CO
- San Jose, CR
- Prague, CZ
- Vélizy, FR
- Sydney , AU
- Business categories
- Finance
- E-Commerce
- Information Technology
- Banking
- Logistics
- Software
- Hardware
- Retail
- Internet
- Security
- Financial Services
- Manufacturing
- Information Technology Support Services
- Other recorded names
- Diebold Nixdorf
- Diebold Nixdorf Germany
- Specialties
- self-service solutions
- services
- security solutions
- software
- retail solutions
- fintech solutions
- point of sale
- AI
- and Fintech
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,737,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. Its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers every day. As an innovation partner for nearly all of the world's top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 10,001+ employees |
| Headquarters | North Canton, Ohio |
| Organization type | Public Company |
| Year founded | 1859 |
| Specialties | self-service solutionsservicessecurity solutionssoftwareretail solutionsfintech solutionspoint of saleAIand Fintech |
| Open jobs on Jobsy | 6 |
| View page |
Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, general locksmithing, vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.
- Serves as a senior level Service Operations technician.
- Works with customers and / or fellow team members to analyze complex problems and perform detailed needs assessments.
- Performs advanced level service on various products, including safes / chests, vaults, safe deposit boxes, after-hours depository, mechanical and electronic locks, multivendor VAT systems, etc.
- Provides technical guidance to help others resolve issues and determine the root cause, helping insure non-recurrence.
- Leads by example with service call prioritization, call handling, call closure procedures and parts management.
- Recommends and helps implement service and process improvement procedures.
- Education or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
- Good business English skills (Written and spoken).
Licensed Locksmith in the Province
#LI-JS3
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
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