Senior Specialist, Compliance and Quality Assurance

Job Requisition ID: 12648

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Secret

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

Learn more about our commitment to diversity and inclusion

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Chief Risk Officer’s team in the Senior Specialist, Compliance and Quality Assurance position. In this role, you will provide strategic insight and independent challenge on operational risks. You will work closely with first-line teams to enhance risk practices, improve control effectiveness, strengthen risk data, analytics and reporting, and support proactive, data-driven management of operational risk.

What you’ll do:

• Provide expertise and execution in developing, implementing and continuously improving operational risk management, internal control, quality assurance and compliance frameworks and practices.
• Provide strategic advice on risk governance, risk appetite, operational direction and governance documentation, leveraging relevant industry frameworks, standards and leading practices.
• Lead objective setting, risk assessments, monitoring, testing, evaluation and reporting of key risks, controls, processes and policy/program requirements, ensuring rigor and consistency.
• Identify existing and emerging risks, control issues and improvement opportunities; recommend and monitor timely remediation actions and escalate significant concerns to senior management.
• Establish and maintain performance measures and risk indicators, analyze operational risk data to identify trends and emerging issues, and improve the quality, completeness and consistency of information used for risk monitoring and decision-making.
• Design, build and continuously improve Power BI dashboards, data models and reporting solutions that bring together information from multiple sources and translate operational risk data into clear, accessible and actionable management insights, while reducing manual reporting.
• Build strong relationships across business lines, risk teams and oversight/monitoring functions within the three lines of defence, partnering with stakeholders to understand evolving risk, data and reporting needs, and applying effective change management to build trust and engagement.
• Use strong communication, presentation and influencing skills to communicate complex results, influence decisions, lead effective committees and working groups, document and follow actions through to closure, and promote strong risk awareness and an effective risk culture.

What you should have:

• An undergraduate degree in a related field such as business administration, commerce, finance, data/analytics, or a related discipline.
• A minimum of 7 years of demonstrated experience in audit, quality assurance, compliance, risk management and/or internal control, including experience using data and analytics to support oversight, reporting or decision-making.
• Knowledge of financial and/or nonfinancial risk management policy development and oversight, including the use of risk data, metrics and indicators to monitor risk.
• A demonstrated experience designing and developing dashboards and reporting solutions, including working with data from multiple sources and translating complex data into clear management insights.
• Strong communication, presentation and influencing skills (written and verbal), including the ability to speak and write clearly and succinctly in a variety of settings and styles.
• Demonstrated negotiation, influencing and relationship-building skills.
• A sound judgment, analytical thinking and problem-solving skills, with the ability to assess data quality, identify trends and patterns, and manage multiple priorities under time constraints.

It would be great if you also had:

• A professional designation in a related field including a CPA, CISA, CIA, CRM, or CRMP.
• Bilingualism (French and English).
• A certifications in Operational Risk Management, Business Continuity Management, Data Governance and/or related disciplines.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!