Posted 4 months ago
Senior Technical Account Manager
@ Archera
Canada
Overview
Archera is hiring a Senior Technical Account Manager to act as a trusted cloud optimization advisor to enterprise and mid-market customers. The role owns the post-sales technical relationship, covering commitment utilization, FinOps guidance and executive-level QBRs across AWS, Azure and GCP. The position is fully remote in the United States, with East Coast candidates preferred.
Responsibilities:
- Own post-sales technical relationship as primary cloud advisor
- Monitor commitment coverage and utilization with optimization recommendations
- Advise on multi-cloud commitment strategy and FinOps maturity
- Lead Quarterly Business Reviews for finance and engineering leaders
- Mentor junior Technical Account Managers
Requirements summary:
- 5+ years in technical account management or customer-facing technical role
- Hands-on experience with AWS, GCP and/or Azure
- Knowledge of cloud commitment programs such as Savings Plans and EDP/MACC
- Experience presenting to executive stakeholders
- Bachelor's degree
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-07-19
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 5+ years |
| Work setting | Home, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Archera
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Cloud on your terms: Manage AWS and Azure SPs and RIs for free • Leverage Insured Commitments • Grow cost-effectively
Full company description
About Archera: Archera is the creator of Insured Commitments—a new category of cloud commitment products that deliver deep savings without long-term lock-in or wasted spend. Built for modern cloud, FinOps, and engineering teams, Archera helps organizations plan, purchase, and manage AWS, Azure, and Google Cloud commitments with confidence. Our Insured Commitments, including Guaranteed Reserved Instances (GRIs) and Guaranteed Savings Plans (GSPs), provide multi-year discount economics with short-term flexibility. When usage changes, Archera absorbs the downside through guaranteed protection—so teams never pay for unused capacity. Beyond commitments, Archera offers a free Cloud Commitment Management Platform with visibility, reporting, and automated renewals across reservable services. Teams can track enterprise agreements (EDP/PPA, MACC) and operationalize long-term purchasing strategies—without infrastructure changes. Archera also powers Architect, a free AI-driven savings analysis tool that lets teams upload a cloud invoice and instantly uncover missed savings opportunities. Architect is often the starting point for understanding commitment strategy and identifying where Insured Commitments can deliver the most value.
- LinkedIn followers
- 10,908
- People associated on LinkedIn
- 61
- Reported office locations
- Bellevue, WA 98004, US
- 525 Market St, San Francisco, California 94104, US
- Business categories
- Software Engineering
- Information Technology
- Software
- Information Services
- Internet
- Other recorded names
- Archera
- Specialties
- AWS
- Azure
- Cloud Cost Optimization
- Reserved Instances
- Finance
- Savings Plans
- Enterprise Commitments
- DevOps
- FinOps
- and Google Cloud
- Profile identifies a recruitment agency
- No
- Reported total investment
- 39,400,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
About Archera: Archera is the creator of Insured Commitments—a new category of cloud commitment products that deliver deep savings without long-term lock-in or wasted spend. Built for modern cloud, FinOps, and engineering teams, Archera helps organizations plan, purchase, and manage AWS, Azure, and Google Cloud commitments with confidence. Our Insured Commitments, including Guaranteed Reserved Instances (GRIs) and…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 11-50 employees |
| Headquarters | Bellevue, WA |
| Organization type | Privately Held |
| Year founded | 2019 |
| Specialties | AWSAzureCloud Cost OptimizationReserved InstancesFinanceSavings PlansEnterprise CommitmentsDevOpsFinOpsand Google Cloud |
| Open jobs on Jobsy | 6 |
| View page |
Company Overview
Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.
Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.
Position Overview
Archera is looking for a Senior Technical Account Manager to serve as a trusted cloud optimization advisor to our enterprise and mid-market customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance, optimization strategy, and executive-level partnership across AWS, Azure, and/or GCP cloud economics. As a senior member of a growing Customer Success organization, you'll set the standard for technical account management at Archera, mentoring peers and helping shape the team's playbook as we scale. This is a high-visibility role with potential for growth into management in the future. This is a fully remote role based in the United States, with East Coast candidates preferred.
Key Responsibilities
- Own the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments
- Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
- Monitor commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
- Advise customers on multi-cloud commitment strategy and sizing, FinOps maturity, and cloud governance
- Translate cloud consumption data into executive-level business insights
- Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure leaders
- Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
- Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions
- Mentor and support more junior Technical Account Managers, helping establish best practices and scale the function
Qualifications
- 5+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
- Experience leading or mentoring more junior peers
- AWS/Azure/GCP certifications
- Hands-on experience with AWS, GCP, and/or Microsoft Azure
- Strong understanding of cloud infrastructure and cloud economics
- Familiarity with FinOps principles and cloud cost optimization
- Experience with cloud commitment programs such as Reserved Instances, Savings Plans, Committed Usage Discounts, or EDP/MACC
- Experience presenting to executive stakeholders
- Experience supporting enterprise customers
- Ability to translate technical concepts into business outcomes
- Excellent written and verbal communication skills
- Bachelor's degree
Nice to Have
- FinOps Certified Practitioner or equivalent experience
Benefits
- Competitive salary and equity package
- Comprehensive medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO policy
- Remote-first culture
- Opportunity to shape and scale a category-defining FinTech platform
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