Posted 9 days ago
Service Advisor
@ Steele Auto Group
Bridgewater, Nova Scotia
Overview
Steele Auto Group is hiring a full-time Service Advisor at South Shore GM. The role is the main customer contact for the service department: diagnosing symptoms from customer descriptions, writing repair orders and estimates, and keeping customers informed through repairs. The posting lists a 100% matched retirement plan, flexible health and dental plans, mental health support, employee discounts, work boot reimbursement and Steele University access.
Responsibilities:
- Listen to customers' descriptions of vehicle symptoms and determine services needed
- Prepare repair orders and cost estimates
- Coordinate with technicians on repair needs
- Keep customers informed and obtain estimate approvals
- Verify warranty and service contract coverage
Requirements summary:
- Previous experience with parts and/or service
- Strong in-person and phone customer service skills
- Experience with Microsoft Office software
- Positive attitude and excellent work ethic
- Valid driver's licence with acceptable driver's abstract
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Steele Auto Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Steele Auto Group has been named as one of Canada's Best Managed companies for 7 consecutive years.
Full company description
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
- LinkedIn followers
- 8,540
- People associated on LinkedIn
- 424
- Reported office locations
- 8 Basinview Dr, Dartmouth, Nova Scotia B3B, CA
- Business categories
- Automotive
- Autonomous Vehicles
- Motor Vehicle Dealers
- Retail and wholesale
- Other recorded names
- Steele Auto Group
- Specialties
- New and Used Vehicle Sales
- Vehicle Servicing
- Vehicle Parts
- and Collision Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 930,932
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 1,001-5,000 employees |
| Headquarters | Dartmouth, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | New and Used Vehicle SalesVehicle ServicingVehicle Partsand Collision Repair |
| Open jobs on Jobsy | 116 |
| View page |
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring the efficient operation of the service department at South Shore GM. Your responsibilities will include serving as the primary point of contact for customers, scheduling and coordinating vehicle maintenance and repair services, communicating with technicians regarding repair needs, and providing clear explanations of recommended services. You will also manage work orders, provide accurate cost estimates, keep customers informed throughout the repair process, and help ensure every customer receives a professional and positive dealership experience.
The Steele advantage:
- 100% Matched Retirement Savings Plan - Because your future matters
- Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
- Mental Health & Wellness Support – 24/7 confidential support for you and your family
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations
- Work Boot Reimbursement – Reimbursement immediately
- Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!
How you will make an impact:
- Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labor
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns
- Maintain automotive records by recording problems and corrective actions planned
What drives your success:
- You have previous experience with parts and/or service
- You bring strong customer service skills in person as well as over the phone
- You have experience using Microsoft Office software
- You bring a positive attitude and excellent work ethic
- Valid driver’s license with acceptable driver's abstract
Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.
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