Posted 15 days ago
Service Advisor
@ Steele Auto Group
Dartmouth, Nova Scotia
Overview
Steele Auto Group is hiring a full-time Service Advisor at Steele Mazda to be the customer's point of contact through routine maintenance and complex repairs. The role involves diagnosing performance problems through communication, handling calls, updating customers on inspection results and delays, and documenting service details. The posting states an hourly wage of $21.40 to $25.70 plus a performance bonus.
Pay:
$21.40–$25.70 an hour
Responsibilities:
- Identify automotive performance problems and recommend services
- Handle incoming calls promptly and courteously
- Notify customers of inspection results and delays
- Document all repairs and service details
- Keep knowledge current with training and manufacturer updates
Requirements summary:
- Customer service experience
- Strong listening and people skills
- Clear communication in person and by phone
- Good organization and learning skills
- Valid driver's licence and clean abstract
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Steele Auto Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Steele Auto Group has been named as one of Canada's Best Managed companies for 7 consecutive years.
Full company description
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
- LinkedIn followers
- 8,540
- People associated on LinkedIn
- 424
- Reported office locations
- 8 Basinview Dr, Dartmouth, Nova Scotia B3B, CA
- Business categories
- Automotive
- Autonomous Vehicles
- Motor Vehicle Dealers
- Retail and wholesale
- Other recorded names
- Steele Auto Group
- Specialties
- New and Used Vehicle Sales
- Vehicle Servicing
- Vehicle Parts
- and Collision Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 930,932
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 1,001-5,000 employees |
| Headquarters | Dartmouth, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | New and Used Vehicle SalesVehicle ServicingVehicle Partsand Collision Repair |
| Open jobs on Jobsy | 114 |
| View page |
At Steele Auto Group, work is more than a job. It’s a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
As a Service Advisor at Steele Mazda, you'll be the friendly, knowledgeable point of contact customers can rely on throughout their service journey. Whether you're helping with routine maintenance or guiding customers through more complex repairs, you'll play a key role in delivering a seamless and positive experience. If you enjoy building relationships, communicating clearly, and making a difference every day, this could be the perfect opportunity for you.
Hourly Wage Range: $21.40 - $25.70, plus performance bonus
The Steele Advantage:
- 100% Matched Retirement Savings Plan - Because your future matters
- Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most
- Mental Health & Wellness Support – 24/7 confidential support for you and your family
- Employee Discounts – On vehicle purchases, parts, and service at any of our locations
- Work Boot Reimbursement – Reimbursement immediately
- Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills!
How you will make an impact:
- Identify automotive performance problems and services by using excellent communication skills
- Handles all incoming phone calls promptly and courteously
- Notifies customers immediately upon receiving inspect and report results
- Staying organized and documenting all repairs and service details.
- Notifies customers of any delays or changes in delivery
- Keeping your knowledge fresh with up-to-date training and manufacturer updates.
- Pitching in wherever needed and always looking for way to support your team.
What drives your success:
- Customer service experience.
- Great listening and people skills that make customers feels valued and heard.
- Strong communication skills, whether it's in person or over the phone.
- A team first attitude with a willingness to jump in and help.
- Good organization and learning skills
- A valid driver's license and a clean abstract.
Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.
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