Posted 28 days ago
Service Advisor
@ Precision Auto Parts and Repairs
Thornhill, British Columbia
Overview
Precision Auto Parts and Repairs is hiring a full-time Service Advisor to be the main customer contact from vehicle intake through delivery. The role involves building estimates from digital inspections, presenting recommendations and coordinating with technicians and parts staff. Benefits include health, dental and vision insurance, paid time off, performance bonus and competitive salary.
Pay:
$20–$25 an hour
Responsibilities:
- Greet customers and guide them through intake and inspection
- Build and present estimates from digital inspections
- Coordinate timelines with technicians and parts staff
- Follow intake, documentation, follow-up and delivery procedures
- Ensure quality control and post-service follow-up
Requirements summary:
- Comfortable presenting recommendations and asking for the sale
- Organized and calm managing multiple vehicles and customers
- Follows processes and scripts consistently
- Takes ownership of the full customer experience
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Generous paid time off, Performance bonus, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Precision Auto Parts and Repairs
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Benefits:
- Locally Owned Business
- Team oriented environment
- Opportunity for Growth
- Flexibility
- Competitive Compensation
- Bonus based on performance
- Company parties
- Training & development
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
The Service Advisor Role
We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.
Requirements and Responsibilities
• Greet customers professionally and guide them through the intake and inspection process
• Build and present estimates using digital inspections and approved pricing guidelines
• Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations
• Follow all intake, documentation, follow up, and delivery procedures
• Ensure a positive final experience through quality control, delivery review, and post service follow up
You May Be a Great Fit If You:
• Enjoy working directly with customers and building long term relationships
• Are comfortable presenting recommendations and asking for the sale
• Stay organized and calm while managing multiple vehicles and customers
• Follow processes and scripts consistently without cutting corners
• Take ownership of the full customer experience from start to finish
Why Join Our Team?
Because this role puts you at the center of the customer experience and the success of the shop. You’ll have the opportunity to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.
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