Posted 2 months ago
Service Advisor- Night (6-month contract)
@ PAG Direct
Richmond Hill, Ontario
Overview
PAG Direct is hiring a 6-month contract Service Advisor for the night shift at its Richmond Hill Toyota dealership. The role works with customers to understand and resolve their vehicle service needs, with Monday to Thursday shifts from 12pm to 9pm and Sunday 8am to 4pm. Base salary is $45,000 including the night shift premium, plus a performance bonus with total earnings up to $125,000 a year.
Responsibilities:
- Greet customers and understand their vehicle service needs
- Negotiate win-win solutions with customers
- Maintain high attention to detail in a fast-paced environment
- Go the extra mile to meet customer quality standards
Requirements summary:
- Valid driver's licence with recent drivers abstract
- 1-3 years automotive service advisor experience (preferred)
- Dealership experience (preferred)
- Reynolds and Reynolds experience (asset)
- Exceptional customer service and communication skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-09
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 32 |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Tuition support, Performance bonus, Employee discount, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PAG Direct
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are excited to announce that Phaeton Automotive Group is now - PAG Direct. Discover Automotive - Your Way.
Full company description
We are excited to announce that Phaeton Automotive Group is now - PAG Direct. As a natural evolution of the Phaeton brand, PAG Direct speaks to our promise. That is to be an innovation leader in the automotive retail industry, continuously redefining the digital and in-store experience for Canadians seeking to purchase and service the highest quality vehicles, and do it on their own terms. PAG Direct is comprised of 5 dealerships and a state-of-the-art collision centre located in London, Ontario and the Greater Toronto Area. As a premier vehicle dealer group, we carry all the latest gas, hybrid and EV models from Hyundai, Toyota and Lexus. Our friendly, customer-focused Sales teams can help you find the right new or pre-owned vehicle to fit your lifestyle, assist with attractive financing and lease options, and help you choose the right products to protect your investment. After you drive away, you can rest assured that our factory-trained technicians are here to handle the regular maintenance of your vehicle with the greatest level of care and professionalism. And our highly knowledgeable Parts teams can recommend both OEM and aftermarket accessories to make your vehicle your own. PAG Direct understands that each of our guests has different needs. That’s why we offer online purchase options. Right from our dealer websites, you can select the make, model and trim of vehicle you would like to purchase, choose products to protect your purchase, and complete an application to lease or finance - all from the comfort of your home. You can also send in details for a no-obligation evaluation of your trade-in, right from your driveway! In our Service departments, booking an appointment has never been easier. Use our online booking tool and get a confirmation right to your mobile device or find all our contact information if you prefer to speak with one of our friendly team members. PAG Direct is automotive – your way.
- LinkedIn followers
- 4,158
- People associated on LinkedIn
- 54
- Reported office locations
- 11240 Yonge St, Richmond Hill, Ontario L4S 1K9, CA
- Business categories
- Automotive
- Retail
- Service Industry
- Automotive Parts & Accessories Stores
- Retail and wholesale
- Other recorded names
- PAG Direct
- Specialties
- Automotive Retail
- Car Dealership
- and Automotive Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are excited to announce that Phaeton Automotive Group is now - PAG Direct. As a natural evolution of the Phaeton brand, PAG Direct speaks to our promise. That is to be an innovation leader in the automotive retail industry, continuously redefining the digital and in-store experience for Canadians seeking to purchase and service the highest quality vehicles, and do it on their own terms. PAG Direct is comprised…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 501-1,000 employees |
| Headquarters | Richmond Hill, Ontario |
| Organization type | Self-Owned |
| Year founded | 1993 |
| Specialties | Automotive RetailCar Dealershipand Automotive Management |
| Open jobs on Jobsy | 27 |
| View page |
PAG Direct is looking to hire a 6-month contract Service Advisor - Night Shift to join the Richmond Hill Toyota team!
If you are a driven, passionate, enthusiastic candidate, who wants to be part of a fast-growing team this position is for you!
Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry!
Benefits of working with us:
- Newly renovated state of the art facility and equipment
- Competitive base Salary plus Night Shift Premium plus Bonus pay plan
- Employee Education Assistance Program
- Manufacturer learning opportunities to help you grow and support your professional development
- Generous employee discounts on products and services
- Free Parking on-site during working days
- Employee Referral Program
- Proactive and knowledgeable management
Responsibilities:
- Well-rounded background in customer service.
- Have a “Customer first” and “Fix it right the first time” mentality.
- Strong facilitation skills and the ability to work with customers to understand their needs.
- Confident in their approach with customers to negotiate win-win.
- Sustains a high attention to details and a positive attitude in a fast-paced environment
- Strives to go the extra mile to meet the quality standards our customers expect.
Qualifications:
- Valid Driver’s License with recent drivers abstract
- Able to establish and maintain good working relations with customers and staff by providing courteous, efficient and professional service.
- Exceptional customer service and communication skills
- Basic computer knowledge
- Strong organizational skills with the ability to work in a fast-paced environment
- Reynolds experience is an asset
Experience:
- Automotive Service Advisor: 1-3 years (preferred)
- Dealership: 1 year (Preferred)
- Reynolds and Reynolds: 1 year (Preferred)
Work Schedule:
- Monday to Thursday: 12pm to 9pm
- Sunday: 8am to 4pm
- Friday and Saturday: OFF
Compensation:
- Base salary of $45,000 (including night shift premium) and performance bonus, OTE up to $125,000 annually
Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.
We offer competitive compensation and benefits, management support, great team atmosphere and training programs. If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.
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