Posted 12 days ago
Service Advisor- Royal Ford
@ Royal Auto Group
Yorkton, Saskatchewan
Overview
Royal Auto Group is hiring a full-time Service Advisor at Royal Ford to build customer relationships, schedule service appointments, and explain repair recommendations and costs. The role requires automotive or parts experience, a valid driver's licence, and a Grade 12 diploma. Schedule is Monday to Friday with occasional Saturdays, and an excellent benefits package is offered.
Responsibilities:
- Greet and assist customers in person and by phone
- Schedule service appointments and repairs
- Explain repair recommendations and estimated costs
- Track work-in-progress and update customers
- Complete accurate service documentation and invoices
Requirements summary:
- Automotive or parts experience
- Grade 12 diploma
- Valid driver's licence
- Strong interpersonal and communication skills
- Basic computer and math skills
Tools & skills
Source and dates
Job-board feed · saskjobs
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Automotive |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Royal Auto Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Description
Develop Strong Relationships with Customer and Continue to develop the Relationship
-Greet customers on the phone or in the dealership, promptly and in a courteous manner
-Address customer questions/needs promptly and professionally
-Schedule appts. based on service calls
-Assist customers in scheduling appointments for routine maintenance and needed repair
Service Experience
-Identify service/part needs of customer vehicle to be serviced upon historical service data
-Provide repair and maintenance recommendations
-Advise customers of estimated service and repair costs and review details of service/ repair invoice with customer
-Explain the nature of the repairs
-Determine the progress of the repair/service orders and inform customer accordingly
-Handle all phone inquiries regarding work in progress, appointments, part orders, and return phone messages promptly
-Understand ordering of automotive parts
-Be Detailed Oriented
-Actively maintain the cleanliness of personal and team work spaces
-Keep service forms and pricing guides up to date
-Ensure all documentation/paperwork is completed in an accurate and timely manner
-Commit to Royal Ford Brand
-Stay up to date on the training requirements
-Understand and promote service promotions
-Be a champion for delivering excellent service 100% of the time
-Be able to handle stressful situations
Skills
-You must have a valid driver license
-Basic computer skills
-Math skills
-Excellent interpersonal skills with an upbeat and engaging attitude
-Excellent verbal communication and writing skills
-Conscientious
-Problem solving and critical thinking skills
-Flexible and open to change, take on special tasks as needed
-Customer relation skills
-Organized and pay attention to detail
Education
-Automotive/ Parts Experience
-Grade 12 Diploma
-College certificate or additional courses would be an asset
-Work Mon. to Fri. Occasional Saturday
-Excellent Benefit Pkg.and many perks!
Journal
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