Posted 11 days ago
Service Advisor - Weekends, Remote
@ Riverstone Management
Vancouver, British Columbia
Overview
Microworks is hiring a part-time Service Advisor to work weekends from home, Saturdays and Sundays 8:30 AM to 5 PM, at $30 to $32 per hour. The role answers customer calls, scopes handyman jobs, and books technicians, with a planned path to full-time next year. A criminal record check is required.
Pay:
$30–$32 an hour
Responsibilities:
- Answer incoming customer calls and scope needed work
- Explain flat-rate pricing and book technicians
- Make outbound follow-up calls and reply to texts
- Keep the CRM clean and update service procedures
Requirements summary:
- Hands-on trade or estimating experience
- Strong general construction knowledge
- Phone sales or customer service experience
- Fluent English and comfort with CRM tools
- Available weekends 8:30 AM to 5 PM
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 17.5 |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Perks mentioned | Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Riverstone Management
| Field | Value |
|---|---|
| Open jobs on Jobsy | 6 |
Service Advisor, Part-Time, Saturdays and Sundays
($30 to $32/hr)
Know your way around a house, but ready to hang up the tool belt? Want part-time hours from home now, with a path to full-time next year?
Microworks is hiring a part-time Service Advisor who knows handyman work and loves helping people. You'll talk with homeowners, understand what they need, and get a technician booked. This role is weekends only, with the option to help cover sick days and vacations. Our plan is for it to grow into a full-time position next year.
Why You'll Love It Here:
Work from home
Work from home, anywhere you have a quiet space and solid internet. You'll use your own laptop, and we provide a headset plus a monthly stipend toward your internet and laptop use.
Stay in the Trades, Off the Tools
Put your years of trade knowledge to work without the wear and tear on your body. Your experience is exactly what makes you good at this job.
A Part-Time Schedule You Can Plan Around
Saturdays and Sundays, 8:30 AM to 5 PM. Regular daytime hours that leave your weekdays free.
Steady Pay
$30 to $32/hr, consistent weekly hours, and extra paid shifts when you cover for our full-time Service Advisor.
Calls From People Who Want Your Help
Customers call in because they want to talk to someone who knows the work, and they're ready to book. You spend your day solving problems, not chasing leads.
Room to Grow
Start part-time, learn the role, and move into full-time hours as our company grows. We plan to grow this into a full-time position next year, with more responsibility and a bigger role in shaping how we work.
Onboarding and Mentorship
Full training alongside our full-time Service Advisor on our systems, pricing, and customer process, plus ongoing sales coaching, so you're set up to succeed.
The Work:
Answer incoming calls, ask the right questions, and figure out what the customer really needs. Use your trade judgment to scope the job, decide if it's a half-day or full-day booking, explain our flat-rate pricing, handle questions about price and availability, secure card-on-file details, and put a technician on the calendar. Make outbound follow-up calls, reply to texts, keep our CRM clean, and help keep our service procedures up to date. You'll also be able to pick up extra weekday shifts to cover for our full-time Service Advisor during vacations and sick days.
What We're Looking For:
Hands-on trade experience, or experience selling or estimating in the trades (handyman, renovation, carpentry, painting, or similar)
Strong general construction knowledge: you can talk drywall, siding, trim, and caulking with a homeowner and know what you're talking about
Phone-based sales or customer service experience, with a track record of booking commitments and handling objections
Clear, confident communicator with fluent English
Comfortable with technology: Google Workspace, CRM software, and online payment tools
Available Saturdays and Sundays, 8:30am to 5pm, with flexibility to pick up extra weekday shifts for vacation and sick coverage
Interested in moving into full-time hours next year
Your own laptop, reliable internet, and a quiet place to take calls
Good understanding of Lower Mainland neighbourhoods and local home styles is an asset
About Microworks:
We're changing how handyman work gets done. Skilled tradespeople, well-equipped, respected, and rewarded.
Apply Today
Send your resume to [email protected]. This is a rare chance to use your trade knowledge from home, in a long-term role you can be proud of.
Equal opportunity employer. Applicants must be legally entitled to work in Canada; a criminal record check is required. Only shortlisted candidates will be contacted.
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