Service Coordination Specialist (Appendix D)

Notice of Appendix D Full-Time Support Staff Vacancy (Up to 18 Months)
We are looking for amazing! If you are dynamic and would like the opportunity to help us to be recognized as the best student-centered College in the country, then you will find it here. As a member of our team, you will help students find their passions and help them achieve their amazing. If this is you, then join us at the hub of the Great Lakes, in the traditional territory of the Anishnaabek people.

The Opportunity: The Service Coordination Specialist, reporting to the Manager of Employment Solutions, is responsible for providing high-quality customer service within the Employment Solutions delivery team. The Specialist coordinates supports for unemployed/ underemployed individuals by providing labour market and career information, referrals to community services as needed and as requested by Consultants, referrals to lab and/or helping with resumes and cover letters, delivering employment-related workshops, and supporting clients throughout their job search and employment retention phases – all within the Employment Action Plan. They track statistical data, meet monthly intake and exit targets, and maintain accurate client files. During the 365-day retention period, they support job seekers in retaining employment by contacting them at specified intervals to verify employment and provide necessary support. The incumbent liaises with consulting and job development team to ensure a continuum of services to client. This bilingual role requires a high level of customer service, strong organizational and data management skills, excellent communication, and the ability to adapt to changing environments.

What you need to be successful:

• Minimum 2-year diploma in Human Services, Office Administration or related field
• Minimum two years of experience working with unemployed clients, conducting outreach, delivering workshops and identifying and overseeing career and employment resources
• Experience delivering workshops/presentations and public speaking considered an asset
• Excellent communication skills required in a variety of delivery methods (in-person, phone, email, etc.)
• Ability to thrive in a busy, multi-tasking environment while serving clients
• Strong interpersonal skills to work effectively within a collaborative team environment
• Excellent computer skills (Microsoft Word, PowerPoint, Canva, Excel and Outlook)
• bilingualism in English and French is considered an asset
• Ability to maintain a high level of professionalism and confidentiality

This is an Appendix D (temporary) support staff vacancy, Payband E – $30.43 - $35.11/hour (starting rate $30.43/hour), 35 hours/week, located in Sault Ste. Marie, for up to 18 months.

NOTE: I/O staff and Appendix D/PT staff are considered internal applicants.

Sault College is committed to equity, diversity, and inclusion. We invite applications from qualified individuals and we welcome applications from women, visible minorities, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We fairly hire the best candidates based on merit.

PLEASE SUBMIT YOUR RESUME, COVER LETTER AND THREE REFERENCES.
We thank all applicants in advance – only those selected for an interview will be contacted.