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Posted 19 days ago

Service Delivery Manager

@ GardaWorld

Mississauga, Ontario

$70k–$77k/yr1+ years experience
Apply now
SIGNALS

Overview

GardaWorld is hiring a Service Delivery Manager to lead daily security operations at Toronto Pearson International Airport (YYZ) in Mississauga. The role drives operational performance, coaches frontline teams, and ensures compliance with aviation security procedures. The posting states a salary of $70,000 to $77,000 annually, with full health benefits.

Pay:

$70,000–$77,000 a year

Responsibilities:

  • Lead daily airport operations for efficiency, safety and service
  • Drive productivity and quality targets
  • Coach and support frontline teams
  • Monitor KPIs and lead continuous improvement
  • Ensure compliance with aviation security procedures

Requirements summary:

  • Post-secondary education or equivalent professional experience
  • 1 to 3 years of leadership or operations management
  • Strong leadership, communication and problem-solving skills
  • Experience in fast-paced operational environments
  • English required; French a strong asset

Tools & skills

Source and dates

Employer career site / ATS feed · successfactors

Employer posting date
2026-10-18
First seen by our source
2026-10-19
Source record updated
2026-10-19

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
Experience1+ years
Management experience1+ years
Manages peopleYes
Travelair: none · ground: none
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish, French
EducationCollege diploma (preferred)
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

GardaWorld

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

GardaWorld: Business solutions and security services for a complex world.

Full company description

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.

LinkedIn followers
199,805
People associated on LinkedIn
24,451
Reported office locations
  • 2300 Émile-Bélanger, Saint-Laurent , Quebec H4R 3J4, CA
  • 700 S Federal Hwy, Boca Raton, Florida 33432, US
  • Dubai International Financial Centre, Currency House, Office 303, Dubai, Dubai 482069 , AE
Business categories
  • Wealth Management
  • Information Technology
  • Service Industry
  • Solar
  • Consulting
  • Risk Management
  • Security
  • Network Security
  • Facility Management
  • Physical Security
Other recorded names
  • GardaWorld Cash
  • GardaWorld
Specialties
  • Cash Services
  • Protective Services
  • International Protective Services
  • Aviation Services
  • Travel Security
  • Cash Pickup
  • Security Services
  • Armored Cash Services
  • Cash logistics
  • ATM Services
  • Cash Vault Services
  • Physical Security
  • Security Consulting
  • Mobile Security
  • Event Security
  • Airport Security
  • Loss Prevention
  • Road Flagging
  • Armored Truck
  • Security Guards
  • Executive Protection
  • Crisis Management
  • and Mobile Patrol
Profile identifies a recruitment agency
No
Reported total investment
2,600,000,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et…

FieldValue
IndustrySecurity and Investigations
Company size10,001+ employees
HeadquartersSaint-Laurent , Quebec
Organization typePrivately Held
Year founded1995
SpecialtiesCash ServicesProtective ServicesInternational Protective ServicesAviation ServicesTravel SecurityCash PickupSecurity ServicesArmored Cash ServicesCash logisticsATM Services
Open jobs on Jobsy453
LinkedInView page
Job description

The Airport Needs You | Service Delivery Manager | Toronto Pearson International Airport (YYZ)

Airports run on leadership, operational excellence, and exceptional customer service. At GardaWorld, we are looking for a driven and people-focused Service Delivery Manager to support airport security operations at YYZ in Mississauga.

If you thrive in fast-paced environments, enjoy leading teams, and want to build a long-term career in aviation operations, this opportunity is for you.

What Your Days Will Look Like

• Lead daily airport operations to ensure efficiency, safety, and service excellence
• Drive operational performance and achieve productivity and quality targets
• Support and coach frontline teams in a fast-paced airport environment
• Improve workflows and operational processes to enhance customer experience
• Collaborate with airport stakeholders and internal teams
• Monitor operational KPIs and support continuous improvement initiatives
• Resolve operational issues quickly to maintain seamless operations
• Ensure compliance with operational and aviation security procedures

What We're Looking For

• Post-secondary education or equivalent professional experience
• 1 to 3 years of leadership or operations management experience
• Strong leadership, communication, and problem-solving skills
• Experience working in fast-paced operational environments
• English is required; French is considered a strong asset

What GardaWorld Brings to You as a Service Delivery Manager

• Salary between $70,000 - $77,000 annually
• Full health and benefits package
• Paid training and leadership development opportunities
• Career growth within a global organization
• Exposure to airport operations, aviation, and customer service leadership
• Inclusive and collaborative work environment

No artificial intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position.

Vacancy Status: This posting is for a current position within the organization.

AVTOR

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