Posted yesterday
Service Desk Associate - Part Time (St. John's)
@ HOME DEPOT CANADA, INC.
St. John's, Newfoundland and Labrador
Overview
Home Depot Canada is hiring a part-time Service Desk Associate in St. John's to manage Customer Order Management orders from start to finish, including special orders, installation and website orders. The work involves liaising between customers, the Project Support Centre, kitchen designers, vendors, installers and delivery partners until the customer is satisfied. The posting names health and dental benefits for full-time associates, profit sharing, a stock purchase plan, paid training and tuition reimbursement.
Responsibilities:
- Follow customer orders from start to finish
- Ensure timely and accurate delivery of products and services
- Act as liaison between customers, vendors and installers
- Resolve issues and coordinate order activities
Requirements summary:
- Helpful, customer-focused attitude
- Curiosity and eagerness to keep learning
- Ability to guide customers to solutions
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Perks mentioned | Tuition support, Performance bonus, Stock or equity, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HOME DEPOT CANADA, INC.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers. Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres. The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company. With our unprecedented growth, there's no better time to build your career at The Home Depot Canada
- LinkedIn followers
- 145,389
- People associated on LinkedIn
- 6,901
- Reported office locations
- 1 Concorde Gate, Suite 400, Toronto, Ontario M3C4H9, CA
- Other recorded names
- The Home Depot Canada
- Specialties
- Home Improvement
- Retail
- Products & Services
- Customer Service
- and Rénovation
- Profile identifies a recruitment agency
- No
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Year founded | 1994 |
| Specialties | Home ImprovementRetailProducts & ServicesCustomer Serviceand Rénovation |
| Open jobs on Jobsy | 454 |
| View page |
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
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