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Posted 2 months ago

Service Manager

@ Rush Enterprises

Oldcastle, Ontario

5+ years experience
Apply now
SIGNALS

Overview

Rush Truck Centres of Canada is hiring a full-time Service Manager at its Windsor location, Monday to Friday, reporting to the General Manager. The role leads the service department: supervising technicians and service advisors, scheduling, training, customer satisfaction, profitability and OHS compliance.

Responsibilities:

  • Lead and supervise all service department employees
  • Ensure OHSA and company health and safety compliance
  • Set service volume forecasts and drive profitability
  • Schedule work hours and manage technician and advisor training
  • Maintain vendor and supplier relationships

Requirements summary:

  • High school diploma; post-secondary preferred
  • About five years heavy truck or automotive experience preferred
  • Strong interpersonal and leadership skills
  • Valid driver's licence and drivers abstract
  • Criminal record check required
  • SAP experience an asset

Tools & skills

Benefits mentioned

Retirement plan
Source and dates

Source type not verified · jibe

Employer posting date
2026-09-14
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentBusiness operations
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice, Plant or factory
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Licences & certifications310T, 310S, Drivers abstract
Driver’s licencerequired
Background checkscriminal record, driving record
EducationHigh school (required), College diploma (preferred)
Perks mentionedRetirement plan, Paid training, Home office allowance

Summary and details written by AI from the posting; the employer’s posting is the authority.

Rush Enterprises

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Living our core values of fairness, excellence, productivity, positive attitude and integrity every day.

Full company description

Rush Enterprises, Inc. is the premier solutions provider to the commercial vehicle industry. The company owns and operates Rush Truck Centers, the largest network of commercial vehicle dealerships in the United States, with more than 140 dealership locations in 23 states. These vehicle centers, strategically located in high traffic areas on or near major highways throughout the United States, represent truck and bus manufacturers, including Peterbilt, International, Hino, Isuzu, Ford, Dennis Eagle, Blue Arc, IC Bus and Blue Bird. They offer an integrated approach to meeting customer needs — from sales of new and used vehicles to aftermarket parts, service and body shop operations plus financing, insurance, leasing and rental. Rush Enterprises'​ operations also provide CNG fuel systems, telematics products and other vehicle technologies, as well as vehicle up-fitting, chrome accessories and tires.

LinkedIn followers
41,849
People associated on LinkedIn
3,416
Reported office locations
  • 555 S I-35, New Braunfels, TX 78130, US
Other recorded names
  • Rush Enterprises, Inc
Specialties
  • Rush Truck Centers
  • Rush Bus Centers
  • Rush Refuse System
  • Rush Towing Systems
  • Rush Truck Leasing
  • Rush Truck Financing
  • Rush Truck Insurance
  • Perfection Truck Parts and Equipment
  • Rig Tough Truck Parts
  • Chrome Country
  • Custom Vehicle Solutions
  • World Wide Tires
  • House of Trucks
  • and Cummins Clean Fuel Technologies
Profile identifies a recruitment agency
No

Rush Enterprises, Inc. is the premier solutions provider to the commercial vehicle industry. The company owns and operates Rush Truck Centers, the largest network of commercial vehicle dealerships in the United States, with more than 140 dealership locations in 23 states. These vehicle centers, strategically located in high traffic areas on or near major highways throughout the United States, represent truck and…

FieldValue
IndustryTruck Transportation
Company size5,001-10,000 employees
HeadquartersNew Braunfels, TX
Organization typePublic Company
Year founded1965
SpecialtiesRush Truck CentersRush Bus CentersRush Refuse SystemRush Towing SystemsRush Truck LeasingRush Truck FinancingRush Truck InsurancePerfection Truck Parts and EquipmentRig Tough Truck PartsChrome Country
Open jobs on Jobsy42
LinkedInView page
Job description

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we are looking for top talent to join our team.

Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.

Responsibilities

  • Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
  • Provide overall leadership, motivation, development, and supervision for all service department employees at the location.
  • Focus and achieve a high level of customer service at the location, leading to a high level of measured customer satisfaction.
  • Participate in setting monthly and annual service volume forecasts for the location and lead the department with goal to consistently improve profitability.
  • Schedule work hours to ensure efficient operation of the service department as per current operating hours.
  • Manage and determine the training program for technicians and service advisors to ensure proper levels of proficiency are maintained.
  • Establish and maintain good working relationships with vendors and suppliers.
  • Ensure that all reporting employees adhere to company policies and procedures.
  • Implement, execute, and monitor the Company’s policies, procedures, and strategy.
  • Promote and develop positive corporate culture both internally and externally.
  • Other related duties as assigned.

Basic Qualifications

  • High School Diploma or equivalent. College or post-secondary education is preferred.
  • Five years combined experience in Heavy Truck, Automotive or related industry experience preferred.
  • Licensed Truck and Coach Technician (310T) or Licensed Automotive Technician (310S) certification is an asset.
  • Strong interpersonal skills; outgoing, positive thinker and self-motivated.
  • Sound decision making, problem solving and time management skills.
  • Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers - SAP experience is an asset.
  • Criminal Record Check.
  • Valid driver’s license and Drivers Abstract.

We offer the following Benefits

  • We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.


Minimum Pay Rate

CAD $0.00/Yr.
Maximum Pay Rate

CAD $0.00/Yr.

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we are looking for top talent to join our team.

Reporting to the General Manager, the Service Manager is responsible for providing leadership and support to the branch. This is a full-time position at our Windsor location from Monday to Friday.

Responsibilities

  • Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
  • Provide overall leadership, motivation, development, and supervision for all service department employees at the location.
  • Focus and achieve a high level of customer service at the location, leading to a high level of measured customer satisfaction.
  • Participate in setting monthly and annual service volume forecasts for the location and lead the department with goal to consistently improve profitability.
  • Schedule work hours to ensure efficient operation of the service department as per current operating hours.
  • Manage and determine the training program for technicians and service advisors to ensure proper levels of proficiency are maintained.
  • Establish and maintain good working relationships with vendors and suppliers.
  • Ensure that all reporting employees adhere to company policies and procedures.
  • Implement, execute, and monitor the Company’s policies, procedures, and strategy.
  • Promote and develop positive corporate culture both internally and externally.
  • Other related duties as assigned.

Basic Qualifications

  • High School Diploma or equivalent. College or post-secondary education is preferred.
  • Five years combined experience in Heavy Truck, Automotive or related industry experience preferred.
  • Licensed Truck and Coach Technician (310T) or Licensed Automotive Technician (310S) certification is an asset.
  • Strong interpersonal skills; outgoing, positive thinker and self-motivated.
  • Sound decision making, problem solving and time management skills.
  • Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers - SAP experience is an asset.
  • Criminal Record Check.
  • Valid driver’s license and Drivers Abstract.

We offer the following Benefits

  • We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.

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