Posted 3 months ago
Service Manager - Heavy Equipment
@ Federal Signal
West St. Paul, Manitoba
Overview
Federal Signal, through its subsidiary Joe Johnson Equipment, is hiring a Service Manager in West St. Paul, Manitoba, to lead the Service team and run daily department operations. The role covers staff coaching, KPI reporting, customer relationships and managing a service P&L. The posting offers a competitive base salary with an annual bonus, fully company-paid group benefits and an employer-matched retirement plan.
Responsibilities:
- Oversee daily Service department operations and customer satisfaction
- Lead, coach and support Service Technicians and Service Coordinators
- Track departmental KPIs and report trends to management
- Coordinate training and monitor employee performance
- Resolve customer issues and conduct customer visits
Requirements summary:
- Minimum 3 years as a Service Manager in heavy, industrial or agricultural equipment
- Strong mechanical expertise and equipment repair knowledge
- Solid knowledge of hydro-electrical systems
- Experience managing a service P&L
- Valid driver's licence and acceptable driver's abstract
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-08-06
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Plant or factory, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
| Education | Trade certificate (preferred) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Federal Signal
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Moves. Cleans. Protects.
Full company description
Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer, manufacturer and supplier of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, Ill., with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.
- LinkedIn followers
- 13,344
- People associated on LinkedIn
- 740
- Reported office locations
- 1415 W 22nd Street, Suite 1100, Oak Brook, Illinois 60523, US
- 2645 Federal Signal Drive, University Park, Illinois 60484, US
- 1300 West Bartlett Road, Elgin, Illinois 60120, US
- 1621 South Illinois Street, Streator, Illinois 61364, US
- 5905 Thomas Road, Houston, Texas 77041, US
- Other recorded names
- Federal Signal Corporation
- Profile identifies a recruitment agency
- No
Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer, manufacturer and supplier of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, Ill., with…
| Field | Value |
|---|---|
| Industry | Machinery Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Oak Brook, Illinois |
| Organization type | Public Company |
| Year founded | 1901 |
| Open jobs on Jobsy | 13 |
| View page |
Service Manager – Heavy Equipment
West St. Paul, Manitoba
About the Role
The Service Manager is a hands‑on, organized leader responsible for guiding the Service team, overseeing daily department operations, and building strong customer relationships that support ongoing growth in the region. This role ensures the team’s work aligns with branch and company goals while maintaining a high standard of service delivery.
What You’ll Do
- Oversee daily Service department operations, including scheduling, quality, safety, productivity, and customer satisfaction
- Lead, coach, and support Service Technicians and Service Coordinators
- Foster a safe, inclusive, and engaging work environment
- Monitor facility conditions and recommend maintenance or improvements
- Identify and implement process improvements to boost efficiency and profitability
- Coordinate training to support continuous learning and skill development
- Monitor employee performance, provide feedback, and support development plans
- Track departmental KPIs and report performance trends to management
- Hold regular team meetings to review performance, safety, and operational updates
- Assess staffing needs and recommend adjustments as required
- Participate in recruitment, hiring, and onboarding activities
- Resolve customer issues, conduct customer visits, and maintain strong client relationships
Total Rewards
- Competitive base salary + Annual bonus opportunity
- Annual Performance Review with Increase Opportunity
- Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
- Vacation & Paid Personal days
- Employer Matching Retirement Savings Plan
Position Details
Location: West St. Paul, Manitoba
Status: Permanent
Type: Managerial role
Vacancy Type: New vacancy
Travel: 2%-5% - to local customer premises as required
What You Bring
Education/ Certification:
- Journeypersons Licensed heavy duty, on-off road mechanic preferred
- Valid driver’s license and an acceptable driver’s abstract, based on Company standards.
- Successful completion of a pre-employment background check, where applicable and in accordance with applicable laws.
Experience:
- Minimum 3 years’ experience as a Service Manager in the field of Heavy, Industrial or Agricultural equipment
- Strong mechanical expertise with knowledge of equipment repair processes
- Solid technical knowledge of hydro-electrical systems
- Experience managing a Service P&L and demonstrated with demonstrated results
Work Environment
- Shop, warehouse, yard, office environments
Who We Are
Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.
We are a proud subsidiary of Federal Signal Corporation.
Our Core Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition
Apply Today
If you are looking for a new opportunity, then we at Joe Johnson Equipment, welcome your application and are committed to employment equity and encourage applications from all qualified candidates, however only those who are being considered for the position will be contacted.
Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.
#CANJJE
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