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Posted 5 days ago

Service Representative - (Internal/External- #26/137) (Term Part-Time)

@ City of Prince George

Prince George, British Columbia

$35.46–$36.23/hr2+ years experience
Apply now
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Overview

The City of Prince George is hiring a Service Representative for its Service Centre, handling general inquiries and payments by phone, email, internet and in person. The role is a full-time term position of about one year, paying $35.46 to $36.23 per hour with benefits and a pension package. Candidates need a high school diploma, a business course, two years of similar service experience and a Class 5 BC driver's licence.

Pay:

$35.46–$36.23 an hour

Responsibilities:

  • Handle general inquiries by phone, email, internet and in person
  • Process payments and municipal transactions
  • Provide accurate information to residents
  • Manage high-volume, fast-paced workload

Requirements summary:

  • High school diploma and at least one business course
  • Minimum two years in a similar service environment
  • Strong administrative and accounting knowledge
  • Excellent computer skills
  • Valid Class 5 BC driver's licence
  • Clear Police Information Check

Tools & skills

Source and dates

Source type not verified · prevue

Employer posting date
2026-11-02
First seen by our source
2026-11-03
Source record updated
2026-11-03

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience2+ years
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsPolice Information Check
Driver’s licencerequired
Background checkscriminal record
EducationHigh school (required)
Fields of studyBusiness
Perks mentionedRetirement plan, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

City of Prince George

FieldValue
Open jobs on Jobsy12
Job description

Join a Dynamic Team Whose Focus is on the Customer!

About our community:

Boasting a high quality of life and standard of living, Prince George has all the amenities of a large city mixed with the friendliness and appeal of a smaller community. It is a regional centre for close to 326,000 people for shopping, education, health care, the arts, and sports. Prince George's central location in the province offers work/life balance with unparalleled access to four-season outdoor recreation activities that are complemented by a full range of urban amenities and a comprehensive transportation infrastructure that connects residents, businesses, resources, and agricultural products to markets around the world. And it is only a short drive to almost anywhere in Prince George – spend less time commuting and more time doing what matters most to you! Discover all these opportunities and more!

About our organization:

The City of Prince George is committed to ensuring a positive, well-balanced work environment for its employees. With opportunities for employee training and professional development, we offer a safe and supportive workplace in which to serve our community. The City of Prince George is committed to fair and equitable hiring practices. We believe our workforce should reflect the diverse community we serve and that diversity fosters innovation, enhances service delivery, and is a benefit to all.

About the opportunity:

The City is seeking an energetic and adaptable individual to provide support at our Service Centre. This centralized hub handles a wide range of general inquiries and payments via phone, email, internet, and in-person interactions, offering residents a convenient and efficient way to access municipal information and complete transactions.

About your background:

The ideal candidate will possess a high school diploma and have completed at least one business course. A minimum of two years of experience in a similar service environment is required, which may include banks, airlines, hotels, social service organizations, municipalities, or government agencies. Strong knowledge of administrative practices and accounting principles is essential, along with excellent computer skills. Experience or training in incoming call center operations and dispatch is considered an asset. Additional seminars or courses in customer service, interpersonal relations, conflict resolution, and communication would be advantageous. A valid Class 5 BC driver's license (or equivalent) is required. The successful candidate must also be able to obtain and maintain a clear Police Information Check for offenses related to the position. This is a full-time term position with an expected duration of one year.

Why you will love working for our Service Centre team at the City of Prince George:

  • Apply your attention to detail and love for numbers in this high-volume, fast-paced role.
  • Join a team that strives to provide exceptional customer service to our city residents.
  • Enjoy a competitive wage of $35.46 - $36.23 per hour plus a comprehensive benefits and pension package.

If you are interested in joining our team, please apply by November 13, 2026 to: http://princegeorgejobs.prevueaps.ca/jobs/

Want to know more about this exciting career?

Please refer to the job description for more details!

Want to know more about living and working in Prince George?

Please visit: Move Up Prince George / City of Prince George

The City of Prince George thanks all those who apply, however only those selected for an interview will be contacted.

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