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Posted 2 days ago

Service Supervisor

@ Finning

Alberta

Full-time4+ years experience
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SIGNALS

Overview

Finning Canada is hiring a Service Supervisor to lead up to 15 technicians and apprentices across three service bays at its Fort McKay operation. The role covers safety leadership, bay and manpower coordination, repair quality and team development. Benefits include a pension with employer contributions, an employee share purchase plan with matching, employer-paid extended health, dental and medical benefits from day 1, and eligibility for a short term incentive program.

Responsibilities:

  • Lead and develop a team of up to 15 technicians and apprentices
  • Champion safety through daily meetings and shop inspections
  • Coordinate manpower, bay utilization and work assignments
  • Monitor repair quality, productivity and progress
  • Support recruitment, onboarding and performance management

Requirements summary:

  • Journeyperson Heavy Equipment Technician certification
  • Minimum 4 years working with Caterpillar equipment and engines
  • Previous leadership or supervisory experience in heavy equipment or service
  • Strong safety leadership and regulatory compliance knowledge
  • Excellent communication, problem-solving and customer service skills

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-08
First seen by our source
2026-10-08
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentMaintenance & repair
Experience4+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingPlant or factory, Outdoors
PositionSitting and standing
Physical demandsphysical low · computer low
Licences & certificationsJourneyperson Heavy Equipment Technician
Perks mentionedRetirement plan, Performance bonus, Stock or equity

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

At Finning, we believe in empowering our people to deliver exceptional customer experiences while maintaining an unwavering commitment to safety, teamwork, and operational excellence. We are currently seeking a Service Supervisor to lead a team of technicians and apprentices across three service bays in our Fort McKay operation.

This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about driving safe, high-quality service delivery.

Job Description:

What You'll Do

  • Lead and develop a team of up to 15 technicians and apprentices, fostering a culture of safety, accountability, and collaboration.
  • Champion safety excellence through daily safety meetings, job reviews, shop inspections, and compliance with company and regulatory requirements.
  • Coordinate manpower, bay utilization, and work assignments to ensure efficient execution of repairs and maintenance activities.
  • Monitor repair quality, productivity, and work progress to ensure jobs are completed safely, efficiently, and right the first time.
  • Partner with technicians and support teams to resolve technical, tooling, and parts-related challenges while minimizing downtime.
  • Support recruitment, onboarding, performance management, employee development, and continuous improvement initiatives.

What You'll Bring

  • Journeyperson Heavy Equipment Technician certification.
  • Minimum 4 years of experience working with Caterpillar equipment and engines.
  • Previous leadership or supervisory experience within a heavy equipment, mining, construction, maintenance, or service environment.
  • Strong understanding of safety leadership, field and shop operations, and regulatory compliance requirements.
  • Proven ability to coach, develop, and engage teams while managing priorities in a fast-paced environment.
  • Excellent communication, problem-solving, and customer service skills, with knowledge of Caterpillar warranty processes and heavy equipment repair practices considered an asset.

What Does Finning Offer?

  • Comprehensive pension program with employer contributions
  • Employee Share Purchase Plan with company matching
  • Employer paid extended health, dental, and medical benefits available from day 1
  • This role is eligible for Finning’s Short Term Incentive Program
  • Competitive total rewards package designed to support your financial, physical, and personal well-being

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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