Posted yesterday
Service Tech/Advisor
@ Trek Bicycle Canada ULC
Port Coquitlam, British Columbia
Overview
Trek Bicycle Canada ULC is hiring a part-time Service Technician/Advisor at its Port Coquitlam store. The role services and repairs bicycles, installs customer accessories, previews new models, and serves as the department face when the Service Manager is unavailable. The posting values hospitality and communication over prior shop experience.
Responsibilities:
- Troubleshoot and repair bicycles on the spot
- Service bicycles for customers
- Install customer-selected accessories
- Assist customers and recommend repairs
- Support the Service Manager and represent the department
Requirements summary:
- Strong hospitality and customer service skills
- Top-notch communication skills
- Attention to detail and problem-solving ability
- Willingness to learn bicycle service methods
- Self-motivated and team-focused
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Generous paid time off, Flexible hours, Generous parental leave, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Trek Bicycle Canada ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Location
Trek Store Port CoquitlamJob Description
As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
What you’ll bring to the team
- Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering ‘til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
Trek Benefits:
- Flexible and fun company culture
- Supplemental health care
- Dental insurance, Vision insurance
- Free Life insurance & optional term life insurance
- Competitive vacation package
- RRSP matching plan
- 12 weeks of maternity leave with 100% pay
- Flexible holiday schedule – 9 statutory holidays
- Employee discounts on all product
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