Posted 4 months ago
Service Video Advisor
@ Steele Auto Group
Moncton, New Brunswick
Overview
Steele Auto Group is hiring a full-time Service Video Advisor at Acura of Moncton to create clear video updates on customers' vehicle repairs. The role works with technicians and Service Advisors to explain recommended repairs and support service department operations. The posting lists a 100% matched retirement savings plan, flexible health and dental plans, and employee discounts.
Responsibilities:
- Create clear video documentation of recommended repairs
- Explain technicians' assessments through video updates
- Upload and send service videos to customers promptly
- Support Service Advisors and technicians
- Coordinate new and used vehicle deliveries
Requirements summary:
- Comfortable explaining service information on camera
- Organized, punctual and detail-oriented
- Strong communication and customer service skills
- Valid driver's licence and clean driver's abstract
- Automotive or dealership experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-07-15
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Steele Auto Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Steele Auto Group has been named as one of Canada's Best Managed companies for 7 consecutive years.
Full company description
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new, innovative, and more transparent ways of connecting with its customers. Steele Auto was recently presented with Canada’s GM Innovation Award. The group believes strongly in providing career growth opportunities for its team members including promoting from within along with providing mobility throughout the Atlantic region. Steele Auto Group is heavily involved with, and supports the communities it operates in, while maintaining strategic partnership initiatives that support mental health, sick children and families in need.
- LinkedIn followers
- 8,540
- People associated on LinkedIn
- 424
- Reported office locations
- 8 Basinview Dr, Dartmouth, Nova Scotia B3B, CA
- Business categories
- Automotive
- Autonomous Vehicles
- Motor Vehicle Dealers
- Retail and wholesale
- Other recorded names
- Steele Auto Group
- Specialties
- New and Used Vehicle Sales
- Vehicle Servicing
- Vehicle Parts
- and Collision Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 930,932
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The Steele Auto Group, consistently designated as one of Canada’s Best Managed Companies, is one of the most diversified group of automobile dealerships in Atlantic Canada. The group is currently comprised of 50 auto dealerships, 3 Powerhouse Equipment stores and 9 collision centers, and is headquartered in Dartmouth, NS. The Group consists of approximately 2,100 employees and prides itself on pursuing new…
| Field | Value |
|---|---|
| Industry | Retail Motor Vehicles |
| Company size | 1,001-5,000 employees |
| Headquarters | Dartmouth, Nova Scotia |
| Organization type | Privately Held |
| Year founded | 1990 |
| Specialties | New and Used Vehicle SalesVehicle ServicingVehicle Partsand Collision Repair |
| Open jobs on Jobsy | 116 |
| View page |
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
Acura of Moncton is looking for a Service Video Advisor to join our team. As a Service Video Advisor, you will help create a transparent and trusted service experience by providing customers with clear video updates about their vehicles. You will work closely with our technicians and Service Advisors to explain recommended repairs, keep customers informed, and support the day-to-day operations of the service department. If you’re detail-oriented, organized, comfortable communicating with customers, and interested in the automotive industry, this could be the opportunity for you.
The Steele Advantage:
- 100% Matched Retirement Savings Plan – Because your future matters
- Flexible Health & Dental Plans – Affordable, dependable coverage for you and the people who matter most
- Mental Health & Wellness Support – 24/7 confidential support for you and your family
- Employee Discounts – Save on vehicle purchases, parts, and service at any of our locations
- Work Boot Reimbursement – Get reimbursed immediately
- Access to Steele University – Learn anytime, anywhere, and earn rewards as you grow your skills!
How You Will Make an Impact:
- Create clear and accurate video documentation of recommended vehicle repairs
- Explain technicians' vehicle assessments through easy-to-understand video updates
- Upload and send service videos to customers promptly
- Work closely with Service Advisors and technicians to support a smooth customer experience
- Organize internal estimates for pre-owned vehicles
- Coordinate new and used vehicle deliveries
- Create internal work orders for new vehicle inventory
What Drives Your Success:
- You’re comfortable explaining vehicle service information on camera, with voice only
- You’re organized, punctual, and detail-oriented
- You’re comfortable working independently with minimal supervision
- You have strong communication and customer service skills
- You have previous automotive or dealership experience, which is considered an asset
- You’re comfortable learning automotive service terminology and processes
- You have a valid driver's license and clean driver's abstract
- You bring a positive attitude and willingness to learn
Please note that his role is not eligible for immigration assistance due to the specific National Occupational Classification (NOC) requirements.
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