Posted 5 days ago
ServiceNow ITOM Specialist
@ Morson Edge
Saskatoon, Saskatchewan
Overview
Morson Edge is hiring a ServiceNow ITOM Specialist on a contract from December 1, 2026 to November 30, 2027 for Cameco in Saskatoon, SK, 40 hours per week, with remote candidates in Canada considered. The role plans and implements ServiceNow Discovery, Service Mapping, CMDB and CSDM 5.0 capabilities, facilitating workshops and troubleshooting. Five years of experience and three required ServiceNow certifications are needed.
Responsibilities:
- Plan and facilitate technical planning and design workshops
- Configure and implement ServiceNow Discovery, MID Servers and ITOM capabilities
- Support CMDB implementation, CI relationships and data quality
- Troubleshoot Discovery, connectivity and credential issues
- Document solutions and provide knowledge transfer
Requirements summary:
- Minimum 5 years of relevant experience
- Hands-on ServiceNow ITOM, Discovery and CMDB implementation
- Experience modifying OOB Discovery Patterns
- Required CSA, CIS-DF and CIS-Discovery certifications
- Infrastructure knowledge across Windows, Linux, networking, VMware and cloud
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Software development |
| Experience | 5+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist – Data Foundations (CMDB & CSDM), Certified Implementation Specialist – Discovery |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Morson Edge
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
Role: Specialist, ServiceNow ITOM (BTS)
Location: Saskatoon, SK – 40 hours per week | Remote candidates considered (must reside in Canada)
Duration: December 1, 2026 – November 30, 2027
Experience: Intermediate – Minimum 5 years
Job Description
Cameco is seeking an Intermediate ServiceNow IT Operations Management (ITOM) Specialist to support the planning, design, and implementation of ServiceNow ITOM capabilities, with a focus on Discovery, Service Mapping, and CSDM 5.0. This hands-on project role requires strong technical knowledge, combined with the ability to facilitate workshops, develop implementation approaches, and collaborate with technical teams to deliver effective solutions.
Key Responsibilities
Plan and facilitate technical planning, requirements, and design workshops.
Translate business and technical requirements into practical solution designs and implementation plans.
Configure and implement ServiceNow Discovery, MID Servers, credentials, schedules, and related ITOM capabilities.
Support the implementation and improvement of the Configuration Management Database (CMDB), including CI relationships, Identification and Reconciliation Engine (IRE), CSDM, and data quality.
Work with server, network, security, cloud, and application teams to identify and resolve technical dependencies.
Configure CMDB Health Dashboards and CI Class Manager.
Troubleshoot Discovery, connectivity, credential, and configuration issues.
Develop testing, validation, and deployment approaches.
Document technical solutions and provide knowledge transfer to operational teams.
Identify risks, gaps, and opportunities for improvement throughout implementation.
Required Skills and Experience
Minimum 5 years of relevant experience.
Hands-on experience implementing ServiceNow ITOM, Discovery, and CMDB solutions.
Experience leading or facilitating technical workshops.
Hands-on experience modifying out-of-the-box (OOB) Discovery Patterns.
Strong understanding of MID Servers, Discovery, Service Mapping, IRE, and CSDM.
Good infrastructure knowledge across Windows/Linux, networking, VMware, and cloud environments.
Strong troubleshooting, solution design, and stakeholder engagement skills.
Ability to collaborate with cross-functional technical teams and translate requirements into effective ServiceNow solutions.
Required Certifications
ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist – Data Foundations (CMDB & CSDM) (CIS-DF)
Certified Implementation Specialist – Discovery (CIS-Discovery)
Preferred Certifications
Additional ServiceNow ITOM, Discovery, Service Mapping, or CMDB certifications.
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