Posted 10 days ago
Shift Supervisor
@ Tim Hortons | Moorhead Investment Group
Fergus, Ontario
Overview
Tim Hortons | Moorhead Investment Group is hiring a full-time Shift Supervisor to lead daily restaurant operations on shifts. The role covers training, cash management, opening and closing checks, and guest issue resolution. Opens, midday and closing shifts are required, with flexible scheduling and an employee meal discount offered.
Responsibilities:
- Train and monitor staff on food safety procedures
- Set up cash registers at opening and verify cash at close
- Perform walk-throughs to ensure readiness to open, close or rush
- Supervise and delegate operations tasks
- Follow up on and resolve guest-related issues
Requirements summary:
- Available to work opening, midday and closing shifts
- Strong customer service focus
- Leadership in a team-oriented atmosphere
- Ability to help maximize team member retention
Tools & skills
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Food & beverage |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Flexible hours, Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | Moorhead Investment Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 16 |
As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!
Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities
The following provides an overview of the basic responsibilities of a Shift Supervisor:
You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work all shifts - Opens, Midday and Closing Shifts.
General Responsibilities:
- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready.
- Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.
Why work for us?
- Flexible scheduling
- Employee meal discount
- Premium Rate of Pay
- Fast pace work environment
For high-performing Shift Supervisors, there may be growth opportunities in Restaurant Management. We'd love to learn about you - apply today!
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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